6 Replies Latest reply on Apr 18, 2011 12:57 PM by adobehoyt2

    Exception Processing Message Error when opening files after upgrade to X


      Running WindowsXP x64, after upgrading from 9 to X, I was getting an error each time I opened a file the message was:

      "Exception Processing Message c0000013 Parameters 7c7df5f8 99a99988 7c7df5f8 7c7df5f8"


      The window header line says:

      <Blah-blah-name-of-25-different-files>.pdf - Adobe Reader: Windows - No Disk


      If I click "continue" it pops up again. If I click "continue" a second time, the file opens.


      Suggestions welcome. My hard disks are SMART enabled and not failing.