1 Reply Latest reply on Feb 20, 2011 4:29 PM by TXLIB1120

    E_AUTH_BAD_DEVICE_KEY & E_ACT_TOO_MANY_ACTIVATIONS

    mwalshy920

      I am helping my grandma with a problem with her Aluratek Libre.  Back in September I was able to put books on it using my ADE and hers with no problem. Now she is having problems getting books on it and when I brought it home to look at it I get these two messages alternating.

       

      E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 5745:745:7745 urn:uuid:e6e0ecd9-ac3f-4cc7-85ea-8f44f497c560

      E_AUTH_BAD_DEVICE_KEY

       

      I'm not sure what to do to fix it.

       

      Any suggestions?