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1. Re: Cut/Copy/Paste doesn't work
Srinath(Adobe Story Team) Feb 19, 2011 12:28 AM (in response to dgould3)Thanks for reporting the issue. Adobe Story is officially not supported on Linux. Please use a Windows or a Mac machine for getting the most out of your Story. That said, we'll try and investigate why Cut, Copy and Paste doesn't work on Linux.
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2. Re: Cut/Copy/Paste doesn't work
spacedog2010 Feb 19, 2011 11:11 PM (in response to Srinath(Adobe Story Team))You can use Adobe Story on linux. I used it when my Windows machine went down.You just can't install the program. It has to run from a web browser.
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3. Re: Cut/Copy/Paste doesn't work
dgould3 Feb 20, 2011 1:44 AM (in response to spacedog2010)Yes, I've been running it in a browser in Linux, but Cut/Copy/Paste don't work which severly limits the usefulness of the program.
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4. Re: Cut/Copy/Paste doesn't work
AnubhavRohatgi Feb 21, 2011 2:27 AM (in response to dgould3)Can you try the AIR app on Linux please?
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5. Re: Cut/Copy/Paste doesn't work
dgould3 Feb 21, 2011 11:38 AM (in response to AnubhavRohatgi)Adobe AIR starts to install then it stops with "An Error Occured". It doesn't give any further details.
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6. Re: Cut/Copy/Paste doesn't work
Ratnesh-Kumar Feb 21, 2011 7:59 PM (in response to dgould3)please send us the installation logs.
Use this link http://kb2.adobe.com/cps/403/kb403123.html to create/locate the logs.
We would need both .airinstall.log and .airappinstall.log
--ratnesh
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7. Re: Cut/Copy/Paste doesn't work
dgould3 Feb 22, 2011 2:49 PM (in response to Ratnesh-Kumar)I spoke with our support people and the issue is that we're running 64-bit versions of Linux and the Adobe Air
is only 32-bit. It has causes problems in the past trying to get Adobe Air to install.
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8. Re: Cut/Copy/Paste doesn't work
Global Voice Oct 25, 2013 11:46 AM (in response to dgould3)I am having problems cutting and pasting into a logline in Adobe Story Plus. Even using the Command keys on my Mac. It still will not paste text.
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9. Re: Cut/Copy/Paste doesn't work
Rashi-Story Team Oct 30, 2013 12:08 AM (in response to Global Voice)Hi,
Could you please tell us the OS and browser (along with version numbers) that you are using? This would help us to debug the issue.
Also are you facing this issue in logline type document only or others as well?
Thanks
Rashi
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10. Re: Cut/Copy/Paste doesn't work
Global Voice Oct 31, 2013 3:12 AM (in response to Rashi-Story Team) -
11. Re: Cut/Copy/Paste doesn't work
Rohit (Story Team) Jul 9, 2014 12:32 AM (in response to Global Voice)If you are facing this issue on Safari, then please go through this link to remove sandbox restriction on flash player for 'story.adobe.com'
(You should first open 'story.adobe.com' in safari before performing the steps mentioned in the link below)
http://helpx.adobe.com/flash-player/kb/removing-sandbox-restrictions-your-safari.html
After removing the restriction, reload Story. Copy-paste should work now.


