You do have at least 20-30 gigs of free, defragmented hard drive space, right? Many programs can't function if you don't.
You don't say if you're on Windows or Mac OSX -- but either way you'll find a link to the CS5 Cleaner Tool on this page.
It should also uninstall Premiere Elements and Photoshop Elements 9.
If it doesn't, you can just manually delete the folder from C://Program Files/Adobe and then run a registry cleaner like CCleaner or EasyCleaner.
It's not the ideal way to do things, but it gets it done in a pinch.
Thanks for the suggestions. I'm on Windows XP (SP3). It occuared to me to look at the disc space and I'm fine there.
I'll try your suggestions and will post the results.
Thanks again. Charles HHH.
I have a problem installing Premiere Elements 9 on Mac osx. The message is "payload cannot be installed due to dependent operation failure" Any Suggestions?
Using the CS5 cleaner tool only gives options in uninstalling CS4 or CS5. By using this I'm, afraid that it may also delete
programs that I'm using, so I'm wondering what to do. Should I just follow your second suggestion and manually delete the
the folder and then run CCleaner or Easy Cleaner? I appreciate you advise. Best regards, CharlesHHH
As your problem is unrelated to the current thread, I encourage you to start your own topic,Michael. It's very difficult to carry on more than one conversation in a single thread.
When you do, also indicate if you have any other Adobe software installed on your computer.