3 Replies Latest reply on Aug 28, 2011 7:41 AM by essman54

    no record for this loan is found on this machine

    iansky

      using ADE 1.72 and trying to transfer a borrowed ebook from one PC to another. both machines running

      WinXP SP3. both machines have ADE activated and authorized

      book will not open on second computer but above message appears

      any solutions?

        • 1. Re: no record for this loan is found on this machine
          Frustrated in AZ Level 4

          There's a difference between ebooks and physical ones.  The copyright laws

          (Digital Millenium Copyright Law) restrict how many electronic copies of a

          source can be had by one person to combat illegal copying, and I think

          you're caught up in that situation.  You can check on what properties the

          publisher has assigned to the ebook by bringing it up in Library view in

          ADE, then clicking in the upper left corner (tiny arrow) to get a drop-down

          menu.  Then, click on the Item Info tab and you'll see the ebook's

          properties.

           

          When you download an ebook, ADE assigns rights to it based on the

          publisher's properties.  It will record the computer on which the ebook was

          downloaded in the ebook record.  So, if you try to transfer it to another

          computer that has ADE, that machine will be able to determine if it's

          already registered on another computer, and keep you from accessing it on

          the second computer.

           

          Sorry!  But I hope this helps.

           

          =================

          • 2. Re: no record for this loan is found on this machine
            Jim Lester Level 4

            The book is one that you obtained from the Library, which means there is an extra bit of information ("Loan Record") that is put on your machine when you download the content.  To get this to work on a second device you have to do the transfer through ADE which will copy the "Loan Record".  However this won't work between computers.  To get this to work on a second computer your best bet is to try to redownload it from the website (if possible) or to copy the ".acsm" file which is what starts the process for downloadin with ADE.  By doing a redownload, you will get the "Loan Record" onto your second computer.

             

            If you can't redownload, or use a .acsm file, then your next best bet is to download something else from the same library on the second computer.

            • 3. Re: no record for this loan is found on this machine
              essman54

              This was very helpful, and enabled me to copy several books to another computer.  The process described here (copying the ".acsm" files from My Documents/Downloads, and then re-downloading), however, is not what is described at Adobe Digital Editions Help, which suggests that we simply need to copy the downloaded files from one computer to the other.  It would be beneficial if Adobe were to clarify the process for transferring library books.