0 Replies Latest reply on Feb 20, 2011 6:18 PM by KrisBlueNZ_here

    Audition 3.0 installer under Win7 64-bit fails with "problem while extracting files"


      I'm having trouble installing Audition 3.0 on Windows 7 64-bit.


      I downloaded an installer for Audition 3.0 (called ADBEAudition_WWEFGJIS.exe, 352 MB).


      This installer runs but when the progress bar is at the far end, it raises a dialog saying "A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder."


      At this time, the main installer dialog shows 100% completed and displays the filename "...\Audition 3.0\Adobe Bridge CS3\redist\WindowsXP-KB898715-x64-enu.exe". I don't know whether this filename is related to the problem, it might just be the last file extracted.

      I'm running Windows 7 64-bit on an Asus laptop with 4GB of RAM and an AMD Turion II P520 processor. I don't know whether this CPU is "SSE2-enabled" or not, as specified in the minimum system requirements.


      I've rebooted the machine and the problem occurs consistently.


      Thanks in advance for any suggestions.