2 Replies Latest reply on Feb 25, 2011 10:33 AM by Frustrated in AZ

    Trouble getting ADE to recognize new email address

    MsLadyLib

      I recently changed my email address since I dropped my (unreliable) ISP.

      I changed my email address with Adobe, and, obviously, can sign on.

      However, I can't get Adobe Digital Editions to drop my old email address, despite the fact that I uninstalled it and reinstalled it. Now, I purchased an ebook for my NOOKcolor from a source other than Barnes & Noble (my first try). It opened nicely in ADE, and then seemed to have fallen into the bit bucket somewhere. It insists my Adobe ID is my old email address, which of course, will not synch with my NOOKcolor.

       

      What do I have to do to "start all over again" with Adobe Digital Editions?

       

      I appreciate getting help.  I just paid for a book that I cannot read and cannot return.

       

      This is misery!