5 Replies Latest reply on Jun 28, 2007 2:14 PM by RoboWizard

    Hyperlink question

    Lonno7 Level 1
      Today I tried to create a hyperlink from a Help topic to a file in an "outside" folder. I got a message box asking me if I wanted to copy the target file to the Help folder. I never had to before, so I selected "No." Consequently, the hyperlink did not get created.

      I haven't had this problem before, and I have set up hyperlinks plenty of times to outside documents. Why now?

      Thanx!
      Lon
        • 1. Re: Hyperlink question
          Level 2
          Lon,

          Can you clarify what you mean by an "outside" folder? Are you creating WebHelp or compiled help?

          I do only compiled help, so the following comments apply only to CHM files. I don't know what version you are using but in earlier versions of RoboHelp (I still use RoboHelp 2000), it would automatically copy the file into the project and the compiler would compile the external file into the project even when you didn't want it there. It would not show up in the project file but would be included in the CHM. So perhaps this is an improvement.

          If you have done this successfully in the past with the same version of RH, I would suspect that it is a question of having a bad path to the new file.

          John
          • 2. Re: Hyperlink question
            Lonno7 Level 1
            Hi, John,

            Thanks for responding. Here's the situation in more detail:

            I have Robohelp HTML 6 install on my C: drive; its output (the .xpj files) goes to our P: drive. The .pdf file I want to hyperlink to is also on the P: drive, but in a different folder -- not part of the Help structure.

            What would constitute a "...bad path to the new file."?

            Lon
            • 3. Re: Hyperlink question
              Captiv8r Adobe Community Professional & MVP
              Hi Lon

              Just a clarification here. You said: its output (the .xpj files) goes to our P: drive.

              First, there should be only one .XPJ for each project.
              Second, the .XPJ should never be seen in output files. It is a source file.
              Third, the .XPJ should never be placed on a network drive. It should be on C: with all the other source files.

              Cheers... Rick
              • 4. Re: Hyperlink question
                Lonno7 Level 1
                Hi, Rick!

                Thanks, also, for responding.

                "First, there should be only one .XPJ for each project."

                There is only one. I must have mis-typed.

                "Second, the .XPJ should never be seen in output files. It is a source file."

                Possibly a misuse of nomenclature on my part; RoboHelp compiles, the .xpj file is the "finished product," so I referred to it as an "output."

                "Third, the .XPJ should never be placed on a network drive. It should be on C: with all the other source files."

                True, I have been told this several times on this forum, and have in fact told my supervisors; however, they want the .xpj on the network for backup purposes. Little I can do about it.

                Lon
                • 5. Re: Hyperlink question
                  RoboWizard Level 4
                  Hi again Lon

                  Rick said: "First, there should be only one .XPJ for each project."

                  Lon replied: There is only one. I must have mis-typed.

                  So Rick replies: No problem. Happens to me too.
                  ------------------------------------------------------------------------------
                  Rick said: "Second, the .XPJ should never be seen in output files. It is a source file."

                  Lon replied: Possibly a misuse of nomenclature on my part; RoboHelp compiles, the .xpj file is the "finished product," so I referred to it as an "output."

                  So Rick replies: Ummm, I think you are a bit confused. You are saying the .XPJ is the finished product? Normally, the finished product exists as either:
                  a: A single file with a .CHM extension
                  b: A swarm of WebHelp or FlashHelp files
                  ------------------------------------------------------------------------------
                  Rick said: "Third, the .XPJ should never be placed on a network drive. It should be on C: with all the other source files."

                  Lon replied: True, I have been told this several times on this forum, and have in fact told my supervisors; however, they want the .xpj on the network for backup purposes. Little I can do about it.

                  So Rick replies: Unless your supervisors are totally prohibiting you from placing any file whatsoever on your C: drive, this is baloney. You always have the option of following best practice of keeping things on C AND complying with your supervisors' wishes of having a backup on the network. You just periodically copy from your C: location to the network. This easily and effectively satisfies the needs of all.

                  Cheers... Rick