0 Replies Latest reply on Feb 23, 2011 2:03 AM by mkirby11

    Adobe reader X limbo

    mkirby11

      Hi

       

      I'm stuck in adobe reader limbo.

       

      I upgraded to reader X recently and had my PC crash a few times opening documents so tried uninstalling and re-installing an older version but no joy.

       

      When I try to install an older version I get the error message: 'Set-up has detected you have a more functional version' and doesn't install.

      When I try to re-install reader X  I get: 'The upgrade patch cannot be installed by the Windows Installer Service as the program to be upgraded may be missing or a different version...'

       

      I'm using WXP SP3 and IE7

       

      I've tried to do this a few times, using control panel to remove the program, deleting any Adobe folders but I can't get any version installed.

       

      Can anyone tell me how I can get a working version of reader installed please?

       

      Any help is appreciated.

       

       

      Thanks

       

      M