2 Replies Latest reply on Mar 23, 2011 9:13 AM by garygilbert52

    Reader 10.0.1 update - can't print to HP Designjet 500

    Bob8642

      Just updated to Reader to 10.0.1 (via get reader web page), it prints fine to standard lasers but I get a dialog box when attempting to print to our Designjet 500 (printer is networked through print server).  I get the progress bar "Printing" then "the document could not be printed" on accepting that I get "there were no pages selected to print". During print setup the page range selection window is unavailable. This is a major problem in tha I use it every day to print plans.

      Environment: WindowsXP sp3, all latest Microsoft xp updates.

       

      Message was edited by: Bob8642