4 Replies Latest reply on Feb 24, 2011 8:59 AM by John T Smith

    error message - could not find any capable video play modules

    dgl4gw

      Premier Pro CS5 - will not start having installed 5.03 update. New machine with only Adobe Master collection installed, iCore 7 -980, 12 GB DDR3, 3 sata drives and Nvidia FX 3800. error message - could not find any capable video play modules

        • 1. Re: error message - could not find any capable video play modules
          John T Smith Adobe Community Professional & MVP

          You may have been hit by the "revert to trial" bug (do a forum search) where the solution is to uninstall, run the clean script 2-3 times, and reinstall

          • 2. Re: error message - could not find any capable video play modules
            Colin Brougham Level 6

            Are your GPU drivers up-to-date? If I recall correctly, the Premiere Pro CS5 updates have often required GPU driver updates to use hardware MPE; I'm assuming that since you specifically mentioned your FX3800, that you have been using hardware MPE.

            • 3. Re: error message - could not find any capable video play modules
              dgl4gw Level 1

              Cheers re-installation has been sucessful in solving the problem. Do you have any idea what causes it

              ? would prefer to avoid problem rather than having to re-install every time.

              • 4. Re: error message - could not find any capable video play modules
                John T Smith Adobe Community Professional & MVP

                >Do you have any idea what causes it

                 

                None that I have seen posted

                 

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                .
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                .
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                .
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                .
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