1 person found this helpful
You need to provide more info. How are the files actually named? How are the layers in those files named? What is the name of the drive/ volume you are importing from? What is your operating system language and version? What versions of AI and PS were the files created in?
Are there any Chinese (or other multibyte) characters in the path names for these files?
thank you very much... you actually helped me! my files were in english but the folder they were in was in hebrew. as soon as i put them in an english folder it worked! thanx so much
It's also happening when you copy a MAC folder includes PSD files to pc,
when try to import the files for that folder you will get the same error massege ..
Just move the files to another folder and Import them.
Started new thread as issue is slightly different.