Windows vista 64, 4gb ram, 2.1 mhz
Premiere elements 9
Importing divx .avi file from VIO pov video camera crashes adobe PE9 with message: COM surrogate has stopped working.
If I uninstall divx then PE9 won't crash, but only audio is present. VIO says correct codec must be obtained from Adobe. Is there a fix for this so that my $100 is not lost?
Unfortunately, DivX and Xvid are not well supported, if at all.Some have had better luck with PrE 9.0.1, but they are few.
To insure that things are as good as they will get, I would follow the steps in this ARTICLE, and also insure that you have the latest version of DivX CODEC installed.
CyberLink's PowerDirector seems to work better with DivX footage, than does any Adobe NLE program.
I agree with Bill. Divx is not an editable format for almost any program.
You'll be much better off to convert the file to a DV-AVI using Super, per the FAQs to the right of this forum.