12 Replies Latest reply: Feb 27, 2011 4:22 PM by nealeh RSS

    Advance Option Not Working In Share

    junior166 Community Member

      I was editing some footage (approx. 20 sec) and adding effects (muzzle flash with gun audio, blood splatter) after I had completed the project to test my abiltiy to make a finish clip with some cool effects, I wanted to use a AVI and advance option for high quality and playing back on Window Media player. The advance options does not open and comp freezes. This never happened fefore. I can still export but only using preset settings everything else seems to work fine.

       

      Thank You

       

      Junior

        • 1. Re: Advance Option Not Working In Share
          Steve Grisetti CommunityMVP

          If you're trying to create a high-quality playback fro Windows Media Player, the AVI is probably not your best choice.

           

          The best you'll get from an AVI is a DV-AVI -- which is good, but it also such a large file that it will likely play poorly on a typical computer. (Saving it as an uncompressed AVI is even worse! You get no better quality, but you do get a file that's 5 times as large!)

           

          You should be using the WMV 640x480 output. This is still a pretty large file, so many medium powered or low end computers may still have some trouble playing it. And it won't work at all online. But it will get you the best quality for a Windows Media file.

          • 2. Re: Advance Option Not Working In Share
            Bill Hunt CommunityMVP

            Junior,

             

            I agree with Steve, on the choice of Export/Share formats.

             

            For the program hanging, or crashing, see this ARTICLE, as it will help address that issue.

             

            Good luck,

             

            Hunt

            • 3. Re: Advance Option Not Working In Share
              junior166 Community Member

              I don't think you understood my question...I cannot enter into the advance options of the "share to PC Computer" to tweak settings on any of the Quicktime, Mpeg, AVI, etc, when I click on it comp freezes...all I can do is use the presets PreE came with after restarting PreE, never did it before and was able to do this on many previouse projects with no problems all of a sudden I can't anymore....

               

              AMD Athlon 64 X2 dual 4400

              4 x 250HD

              1gigs Graphic card

              3gigs Memory

               

              XP Service Pack 3

               

              and I run my comp very lean for editing...

               

              Junior

              • 4. Re: Advance Option Not Working In Share
                Steve Grisetti CommunityMVP

                I would also ensure I've got my drives defragmented and that both drives are formatted NTFS.

                 

                You should also ensure you've got the latest version of Quicktime, and go to Windows Update and click the Custom button to ensure you have even the non-critical updates.

                 

                If something used to work but suddenly doesn't, it's nearly always a sign that you've either run out of contiguous space on your hard drive or an important element of your system is out of date.

                • 5. Re: Advance Option Not Working In Share
                  junior166 Community Member

                  Windows is always updated as well as Quicktime, I use my 4th drive strickly for PreE 8 project as well as storing my footage, had been doing it this way since PreE 4 and drive is always fragmented. Like I said before, I keep my machine lean with processes and antivirus turned off. I am thinking of just  re-installing PreE 8.

                   

                  Junior

                  • 6. Re: Advance Option Not Working In Share
                    junior166 Community Member

                    Well I did a clean re-install PreE 8 even going as far as the registry and deleting all related keys, updating PreE 8 and adding all content. It didn't change a thing...I still can't go to the advance options of Share: Personal Computer and use any custom setting I like...all I can do is just use it's presets...it is a mystery to me why I can't go to those options anymore since yesterday after making many previous computer files...I'm very disapointed with Adobe PreE 8....Thinking of moving to it's competition unless someone here can figure it out for me....

                     

                    Thanks

                     

                    Junior

                    • 7. Re: Advance Option Not Working In Share
                      Steve Grisetti CommunityMVP

                      You have definitely got something misconfigured on your system somewhere.

                       

                      So if it's not worth the effort to dig around, maybe it is time to consider another product. Sorry.

                      • 8. Re: Advance Option Not Working In Share
                        junior166 Community Member

                        I went to the related issue articles to see if there were anything I missed but nothing I haven't taken care of already. How else would I go about digging as you say? where would you be looking after reading that article? Any ideas as what to do now at this point?

                         

                        Junior 

                        • 9. Re: Advance Option Not Working In Share
                          Steve Grisetti CommunityMVP

                          I would recommend a call to Adobe Tech Support.

                           

                          You need some one-on-one troubleshooting.

                          • 10. Re: Advance Option Not Working In Share
                            Ted Smith Community Member

                            I found having PE on one disk, projet files on a second disk  and the footage on a third made a huge difference performance and stability. Otherwise PE is trying to find the instructions frame by frame what to play and the material at the same time on different parts of the same disk. Your disk track seek speed may not be fast enoough with all on one disk,

                            • 11. Re: Advance Option Not Working In Share
                              junior166 Community Member

                              Ted,

                               

                              I stated in a previous post that I have 4 x 250 SATA drives drive C: is for OS and programs, my next 3 drives are F: photo and music, G: business docs, software downloads, etc. H: 250 gigs (120gigs usable space) PreE projects. I create 1 folder per project and I store everything in it that pertains to that project so that when I have completed I can burn the entire PreE project files to disc so in case I want to go back sometime in the future and re-do it I have that option of doing so. Been doing this since PreE 2 and had no problems with any issues until the day before my original post.

                               

                              Junior

                              • 12. Re: Advance Option Not Working In Share
                                nealeh Community Member

                                Something must have changed in that 24 hour period. Perhaps a Windows update, or installation of new software. If you have a system restore point from the time when it worked properly you should rollback to see if that cures the problem. If it was me I would also create a new restore point first, reflecting your system as it is now. Then, if rollback does not work, you can roll forward.

                                 

                                Cheers,
                                --
                                Neale
                                Insanity is hereditary, you get it from your children