Terry, there's a process you can follow that should work and it's not going
to cause you grief. It should take about 20 minutes.
I can give you generic steps to follow because you haven't given enough
information in this message to give you specific steps.
I have to assume that you have a PC, not a Macintosh computer, and that it
is running Windows. There are several versions of Windows, and the latest
version is Windows 7. The earliest versions of Windows that you should have
to make this process work is Windows Vista or Windows XP.
I don't know what type of eReader you bought either. So, for now, let's
deal with getting ADE running and getting the eBooks you purchased into
ADE. That way you can read the eBooks on your computer until you get the
eReader sorted out.
You got here somehow, so I assume that you're familiar with how software
works, and you've visited the Adobe.com site. But, just to be sure, let me
start as if you came to the blog from ADE itself. I'm not talking down to
you - I just want to put the sequence together so that you can pick it up
where it's appropriate for you.
First, you have to have an account established with Adobe Systems. That's
easy: just point your browser to www.adobe.com and register as a user. You
don't have to pay anything to do this, but it is key in getting ADE
working. Sign off of adobe.com.
Next, either you or someone else needs to find out where your eBooks are
located on your computer. You need to copy them to a 'safe' area somewhere
on it, because you'll be fiddling with the ADE software and don't want to
delete them accidentally.
Then, uninstall/delete the ADE application. Send everything to the Trash -
and then EMPTY THE TRASH. If you don't do this, when you reinstall ADE (the
next step), it can pick up files from the previous installation - and those
files may be corrupted.
Log in to Adobe.com with your User ID and password. This is important,
because ADE is going to record your User ID as part of its authentication
when you go to install it again. Then, go to the Home page, and type
"digital" into the Search box in the upper left of the screen. A drop-down
box will contain Adobe Digital Editions, and you click on it. When you do,
the upper left side will have two embedded links: 'Download Now' and 'Get
Support'. Click on 'Download Now' and the download/installation process
will take over. I know you've done this before, but I am assuming that when
you did, you were not logged into Adobe.com.
When the process is complete, you can open ADE and, in Library mode, you can
click on the down arrow next to the word 'Library'. That will drop down a
menu, and you pick 'Add Item To Library'. That will open a window, asking
you to give ADE the information on where to find the item and its name. You
can browse your drive and point at the location of your ebooks, then click
on the name when it's on the screen, and it will appear in the line below.
Click on OK, and ADE will do the rest. Repeat as necessary to get the
ebooks into your library. You can open the books and read them using ADE,
once they're in the Library, by clicking on the icon in Library view.
Now, about that eReader: what kind is it, and who makes it?
Hope this helps!
Tom (Frustrated in AZ)