2 Replies Latest reply on Mar 1, 2011 6:07 AM by rsrw

    Error Code 1402 on install of Version X


      I am trying to install version 10 into a laptop that has XP Pro with SP3 installed.  I have had earlier versions of Adobe in the machine. I removed the earlier version then when attempting to install version 10 the following error code comes up


      Error 1402 could not open key  HKEY-Local_Machine\software\microsoft\windows\currentversion\optionalcomponents\MSFS  Verify that you have sufficient access to that key, or contact your support personnel.


      I have read some of the other error1402 messages but am not sure how to proceed with trying to get this installed as this error code seems to be a little different than those that I saw in the other messages.


      Thanks for any help you might be able to offer.