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How do I search our website and our Help system?

New Here ,
Feb 28, 2011 Feb 28, 2011

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I guess I'd like our Help system to function more like RoboHelp's or Microsoft's. That is, when we click the Help button, I want to be able to search just the Help file and/or the help and a bunch of documents, webinars, etc. from a website. Is this possible?

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Community Expert ,
Feb 28, 2011 Feb 28, 2011

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If you use AIRHelp, you can include external websites in the resources to be searched.

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New Here ,
Mar 01, 2011 Mar 01, 2011

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What within the website is searched? We have a page on our intranet that

lists webinars and other trainings. I really am a novice with this.

Janice E. Bushe

Technical Writer

x 6996

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Community Expert ,
Mar 01, 2011 Mar 01, 2011

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I've never really looked at what it's searching for when it goes to external websites, but I would imagine it would find text strings for sure. It may check metadata tags on the web pages too for all I know. Pull down a demo of RH9 and play around with it.

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New Here ,
Mar 01, 2011 Mar 01, 2011

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Can I use V8?

Janice E. Bushe

Technical Writer

x 6996

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Community Expert ,
Mar 01, 2011 Mar 01, 2011

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Sure, it had AIRHelp in it too as an SSL layout. See Peter Grainge's site (www.grainge.org) for info on AIRHelp.

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Community Expert ,
Mar 02, 2011 Mar 02, 2011

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It looks like you want to search more than is in a RoboHelp output. If so maybe something like ZoomSearch is what you want. That could search your project output and other sources.

See my site.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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