10 Replies Latest reply on Mar 11, 2011 7:38 AM by Jim Lester

    Too many authorizations...Activation issue?

    marchunt

      I am trying to read my textbooks that I downloaded. I have been able to read them but each time I open up the digital edition from the same computer with the same account I am put through the setup assistant. Now I am told that I have too many authorizations. Here is a screen shot of the error message I receive:

       

      Screen shot 2011-03-07 at 3.37.42 PM.png

       

      Here is a zoomed in shot on the message:

       

      Screen shot 2011-03-07 at 3.42.08 PM.png

      How can I rectify this? I need to open these books for school. Has anyone else had this issue or know of solutions?

       

      Thank you.

       

      Marc