I would start by upgrading graphic drivers.
I would also check the logitech drivers as well as fiddle with the logitech preferences.
It might also be a good idea to try the stock mouse, see if the problem goes away.
Updated drivers for graphics card and mouse. Problem still exists. No
preference changes to mouse solved problem.
Did you try the other mouse?
Tried secondary mouse (both wired and wireless), same problem still occurs:
no issues outside of Premiere; inside Premiere can't click the grey menu
Can you put up a screenshot of the interface so we can see the items you want to click on but can't?
Can I click the options? Yep.
New Project menu: http://img860.imageshack.us/i/cs5diagnostic2.png/
Can I click the drop down options? Yep. The Browse option? Yep.
The sequence title area in yellow? Nope. Click that, it's de-selected, and no typing can happen until I've tabbed back around to it.
Can I click the scratch disks tab? Nope.
New Sequence Presets menu: http://img855.imageshack.us/i/cs5diagnostic6.png/ (sry for the overlaid image)
Can I click the folders, folder tabs, options, or windows? Nope. And therein lies the major problem. The same thing occurs when I try the export settings menu options.
Can I click the "General" and "Tracks" tabs? Oddly yes (http://img860.imageshack.us/i/cs5diagnostic7.png/), even though I couldn't when it was the Scratch Disks.
If you have the full retail version, then your upgrade has unfortunately reverted it to trial mode. You'll notice that all of your MPEG-based sequence presets are missing.
I don't know if it'll fix your mouse issue, but to get all your MPEG functionality back you need to:
- Run the Adobe CS5 Clean Script
- Run the Clean Script again
- Reboot again
Ugh, I was afraid of something like that. I got this traded from another
person, who claimed the license, etc. everything was cool, there would be no
conflicts, but even though I was excited to upgrade, there's been nothing
but trouble (including this mouse issue carry-over from CS4).
I'm going to reinstall CS4 tonight, run through all the upgrades et al, and
see where I'm at then. Still very puzzled by this selective issue (where NO
other program outside the CS suite experiences interface trouble), and I'm
wondering what kind of screwy plugin/program is causing this conflict.
I have not read of GUI issues in PrPro, but have encountered many such problems in PS with bogus copies of the program - many were pirated copies from Singapore. With many of those copies, Menus did not function properly, Tools did not function properly and keyboard shortcuts were all but gone.
Did you get media to install from? If so, where was that produced?
Nah, this same problem existed with my copy of CS4, directly shipped from
Adobe, with completed packaging, discs, promo materials, the whole shebang.
I usually didn't notice any timeline or shortcut issues, just the mouse
being buggy with the grey menus.
Good, as that takes the bogus software out of the mix.