2 Replies Latest reply on Mar 8, 2011 1:12 PM by Bobby_Johnson_



      I purchased digital book today using


      But while downloading I am getting the below error:


      "Error getting license
      License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER"


      I purchased the same book last year.But after formatting my machine and upgrading from windows XP to Windows7 ,I tried downloading but cudn't. I found couple of articles that said that since I had not 'Authorized the computer'  ,,there was no way to get my purchased book.

      Hence today I am purchased the book again ,by making a new payment. This is the first time I am downloading the book after Windows7 has been installed on my machine.But I still get this error " E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER".


      Also, I purchased the book using the same account of  http://www.docstoc.com ,which I used last year.


      Kindly help. I tried all ..,but unable to figure out what's happening.