8 Replies Latest reply: Mar 8, 2011 11:32 AM by Joel Cherney RSS

    In CS4, "Cannot open file" "Please upgrade your plug-ins..."

    Pirate_Jenny

      Greetings,

       

      I am using InDesign CS4 on a PC. I am trying to open an .indd file created by our marketing department. I don't know what version of InDesign they use nor whether they work on Macs or PCs.

       

      When I double-click to open the file, I get a "Cannot Open File" popup box. The box reads "Cannot open docname.indd. Please upgrade your plug-ins to their latest versions, or upgrade to the latest version of Adobe InDesign." It then lists 18 different plugins:

       

      ASSIGNMENTS.RPLN

      TEXT.RPLN

      SPREAD.RPLN

      MASTER PAGE.RPLN

      TEXT ATTRIBUTES.RPLN

      .... and 13 more.

       

      When I go to Help > Configure Plug-Ins, I can see that I do have all of these plug-ins. But apparently they are not the latest versions.

       

      Anyone know how I can update these plugins? I have searched for them on the Adobe website, but no joy.

       

      Thanks in advance.

      Jen