We're experiencing an issue where JPEG images embedded in PDFs display properly with Reader 9.4.2 and with third-party readers such as FoxIt, but experience color corruption when displayed with Reader 10.0.1. Adjusting display settings has not helped.
This only affects JPEG Extended images, i.e. non-progressive with a 16-bit quantization table, which quite a few pieces of software will produce at low quality settings. JPEGs with 8-bit quantization tables, i.e. basically everything saved at higher quality levels, are not affected.
I can provide a sample PDF if needed.
Screenshot of the problematic PDF below. The two images should look the same (though at different scales). The first is a JPEG Extended image that displays properly in other PDF viewers and in 9.4.2, the second is the same image resaved at a higher quality level, and is what the first one should look like.
Please advise on potential workarounds, or if this is a known issue.
Have you tried with Reader X protected mode "OFF" ?
Yes, this happens regardless of whether protected mode is enabled or disabled.
Also of note, this affects the printed result as well as the on-screen display, and we have tried it in 3 different environments that all produce the issue.