1 Reply Latest reply on Mar 10, 2011 8:48 PM by MichaelKazlow

    PDF Document requests a password for opening despite not setting it up to do so

    mikeopoku

      I created a secure pdf document that is to be downloaded from a web site. Upon downloading, users should be able to open/view the pdf without having to enter a password, but would need a password to be able to edit or make changes to the document. When testing the document and downloading from the web site, I am prompted for a password even though I did not set the pdf to request one for opening the document.

       

      Can someone please help me undertand what's going on. I've tried a million things with no luck!

       

      Thanks!