16 Replies Latest reply on Mar 11, 2011 11:10 AM by jbushe

    Publishing to a network drive

    jbushe

      I guess my question is: Is this okay? I want the project easily available to many people. How do I do this? I tried to change the Output Folder and Start Page in the Output Properties, but it took a long time to publish and looked odd, i.e., two buttons for each navigation. Any ideas?

       

      Janice

        • 1. Re: Publishing to a network drive
          Peter Grainge Adobe Community Professional

          The output folder is where you generate to. You do not use it for publishing. That is achieved by setting up a publish location in the last page of the wizard or simply copying the generated output to the publish location. The generate location must be local.

           


          See www.grainge.org for RoboHelp and Authoring tips

           

          @petergrainge

          • 2. Re: Publishing to a network drive
            jbushe Level 1

            Thanks Peter. This confirms what I thought was the case. However, when I

            specified a location on the last page of the wizard, it didn't do

            anything. Nothing appeared in the folder.  ? Maybe I'll try a different

            one.

             

            And while I have you on the line, do we need RoboHelp Server for version

            control? I'm really unfamiliar with RH Server. Can you give me a quick

            what-it-is and why-we-should-use-it??

             

            Janice E. Bushe

            Technical Writer

            x 6996

             

             

             

            Peter Grainge <forums@adobe.com>

            03/09/2011 02:07 PM

            Please respond to

            clearspace-241626294-954332-2-3519363@mail.forums.adobe.com

             

             

            To

            Janice Bushe <janice.bushe@gbmail.com>

            cc

             

            Subject

            Publishing to a network drive

             

             

             

             

             

             

            The output folder is where you generate to. You do not use it for

            publishing. That is achieved by setting up a publish location in the last

            page of the wizard or simply copying the generated output to the publish

            location. The generate location must be local.

             

            -


            See http://www.grainge.org for RoboHelp and Authoring tips

             

            http://www.grainge.org/twitter.jpg http://twitter.com/petergrainge

            • 3. Re: Publishing to a network drive
              johndaigle Level 4

              Hi Janice and welcome to the Forums

              • RoboHelp Server 9 is an optional web server  database application that provides the author with feedback reports on  how users use your help. In this way, you can use the feedback to  constantly improve your content. It also provides high levels of  security and access to content if this is desired. Specifically, RH  Server by itself, does not provide source control, RoboSource Control is  used for that.
              • RoboSource Control is a  free version control database application that comes with RoboHelp out  of the box. It allows for multiple authors to work on the same projects -  check in and check out files, etc.

               

              So, these are mutually exclusive. Some folks use one or both, depending upon their needs.

              For more, you should download the Reviewers Guides for the new RoboHelp 9. Peter Grainge has a nice portal to them here:

              http://www.grainge.org/pages/authoring/rh9/rh9.htm


              John Daigle
              Adobe Certified RoboHelp and Captivate Instructor
              Evergreen, Colorado
              www.showmethedemo.com

              • 4. Re: Publishing to a network drive
                johndaigle Level 4

                As a little more direct answer to your question, "do we need RoboHelp Server for version control"

                No.

                • 5. Re: Publishing to a network drive
                  jbushe Level 1

                  Thank you for your informative reply! I appreciate it. I'm still having

                  trouble publishing to the network. Any suggestions? I was going to try a

                  local drive to see what happens.

                   

                  Janice E. Bushe

                  Technical Writer

                  x 6996

                   

                   

                   

                  John Daigle <forums@adobe.com>

                  03/09/2011 03:50 PM

                  Please respond to

                  clearspace-241626294-954332-2-3519682@mail.forums.adobe.com

                   

                   

                  To

                  Janice Bushe <janice.bushe@gbmail.com>

                  cc

                   

                  Subject

                  Publishing to a network drive

                   

                   

                   

                   

                   

                   

                  Hi Janice and welcome to the Forums

                  • RoboHelp Server 9 is an optional web server  database application that

                  provides the author with feedback reports on  how users use your help. In

                  this way, you can use the feedback to  constantly improve your content. It

                  also provides high levels of  security and access to content if this is

                  desired. Specifically, RH  Server by itself, does not provide source

                  control, RoboSource Control is  used for that.

                   

                  • RoboSource Control is a  free version control database application

                  that comes with RoboHelp out  of the box. It allows for multiple authors

                  to work on the same projects -  check in and check out files, etc.

                   

                  So, these are mutually exclusive. Some folks use one or both, depending

                  upon their needs.

                  For more, you should download the Reviewers Guides for the new RoboHelp 9.

                  Peter Grainge has a nice portal to them here:

                  http://www.grainge.org/pages/authoring/rh9/rh9.htm

                   

                  John Daigle

                  Adobe Certified RoboHelp and Captivate Instructor

                  Evergreen, Colorado

                  http://www.showmethedemo.com/

                  • 6. Re: Publishing to a network drive
                    jbushe Level 1

                    Again, thanks for your help!

                     

                    Janice E. Bushe

                    Technical Writer

                    x 6996

                     

                     

                     

                    John Daigle <forums@adobe.com>

                    03/09/2011 03:53 PM

                    Please respond to

                    clearspace-241626294-954332-2-3519688@mail.forums.adobe.com

                     

                     

                    To

                    Janice Bushe <janice.bushe@gbmail.com>

                    cc

                     

                    Subject

                    Publishing to a network drive

                     

                     

                     

                     

                     

                     

                    As a little more direct answer to your question, "do we need RoboHelp

                    Server for version control"

                    No.

                    • 7. Re: Publishing to a network drive
                      RoboColum(n) Level 5

                      Hi Janice.

                       

                      Can you give us some more detail about your publishing woes? Are there any messages produced? Also make sure you are looking inside the publish location that you specified in the final page of the wizard. There are any number of potential reasons why you are seeing this issue but we'll need more to help you narrow it down. If it helps, you can post an image by using the camera icon:

                      adobe_forum_camera_icon.png

                      You may also want to read this article for an explanation on RoboHelp Server versus RoboSourceControl.

                       

                       


                        The RoboColum(n)   @robocolumn   Colum McAndrew
                      • 8. Re: Publishing to a network drive
                        Jeff_Coatsworth Adobe Community Professional & MVP

                        No, you need (& already have) RoboSource for source control. Roboserver is used to track and host WebHelp Pro and FlashHelp Pro output. Check out notcolin.wordpress.com to read about the difference.

                        • 9. Re: Publishing to a network drive
                          jbushe Level 1

                          Is RoboServer required to use the comments feature with Adobe Air? I would

                          like internal reviewers to be able to comment on specific topics and email

                          those comments to me. Is that possible?

                           

                          Janice E. Bushe

                          Technical Writer

                          x 6996

                           

                           

                           

                          Jeff_Coatsworth <forums@adobe.com>

                          03/10/2011 08:28 AM

                          Please respond to

                          clearspace-1623090093-954332-2-3521523@mail.forums.adobe.com

                           

                           

                          To

                          Janice Bushe <janice.bushe@gbmail.com>

                          cc

                           

                          Subject

                          Publishing to a network drive

                           

                           

                           

                           

                           

                           

                          No, you need (& already have) RoboSource for source control. Roboserver is

                          used to track and host WebHelp Pro and FlashHelp Pro output. Check out

                          notcolin.wordpress.com to read about the difference.

                          • 10. Re: Publishing to a network drive
                            Jeff_Coatsworth Adobe Community Professional & MVP

                            No, browser-based AIRHelp doesn't support commenting - only the locally-installed flavour does. For reviewing, you can use the Acrobat feature of enabling PDF commenting for reviewers - all they need is the free Reader portion. Then they send you their copies back and you merge in their edits/comments.

                            • 11. Re: Publishing to a network drive
                              johndaigle Level 4

                              You can deploy Adobe AIR Help (the local installed, not Browser-based output) with commenting in the manner you describe even if you don't have RoboHelp Server. You can also store the comments and moderation files on an internal (LAN) server. OTOH, if you do have RoboHelp Server it has the extra convenience of storing the comments and providing moderation with username/password authentication.

                               

                              John Daigle
                              Adobe Certified RoboHelp and Captivate Instructor
                              Evergreen, Colorado
                              www.showmethedemo.com

                              • 12. Re: Publishing to a network drive
                                johndaigle Level 4

                                I clarified my previous post to reflect what Jeff is saying. The commenting feature is strictly for the AIR Help application locally installed output, not browser-based.

                                • 13. Re: Publishing to a network drive
                                  jbushe Level 1

                                  Can you give me details on how that would work? Could I output any format,

                                  say WebHelp? Not sure how to use Acrobat with RH?

                                   

                                  Janice E. Bushe

                                  Technical Writer

                                  x 6996

                                   

                                   

                                   

                                  Jeff_Coatsworth <forums@adobe.com>

                                  03/10/2011 04:04 PM

                                  Please respond to

                                  clearspace-1623090093-954332-2-3522793@mail.forums.adobe.com

                                   

                                   

                                  To

                                  Janice Bushe <janice.bushe@gbmail.com>

                                  cc

                                   

                                  Subject

                                  Publishing to a network drive

                                   

                                   

                                   

                                   

                                   

                                   

                                  No, browser-based AIRHelp doesn't support commenting - only the

                                  locally-installed flavour does. For reviewing, you can use the Acrobat

                                  feature of enabling PDF commenting for reviewers - all they need is the

                                  free Reader portion. Then they send you their copies back and you merge in

                                  their edits/comments.

                                  • 14. Re: Publishing to a network drive
                                    jbushe Level 1

                                    Thanks for that clarification. So, sounds as though we need RoboServer.

                                    Are there examples anywhere of what comments look like? I'm picturing

                                    something like: Did you find this helpful Yes or No. And maybe a place for

                                    text. ?  And can you easily turn this feature on and off so that not all

                                    users would see the commenting feature, i.e., we'd publish different

                                    versions.

                                     

                                    Janice E. Bushe

                                    Technical Writer

                                    x 6996

                                     

                                     

                                     

                                    John Daigle <forums@adobe.com>

                                    03/10/2011 04:13 PM

                                    Please respond to

                                    clearspace-1623090093-954332-2-3522834@mail.forums.adobe.com

                                     

                                     

                                    To

                                    Janice Bushe <janice.bushe@gbmail.com>

                                    cc

                                     

                                    Subject

                                    Publishing to a network drive

                                     

                                     

                                     

                                     

                                     

                                     

                                    I clarified my previous post to reflect what Jeff is saying. The

                                    commenting feature is strictly for the AIR Help application locally

                                    installed output, not browser-based.

                                    • 15. Re: Publishing to a network drive
                                      johndaigle Level 4

                                      I'm not sure you've got a handle on what the rating thingy does yet (but I can understand the confusion if you haven't seen it!)

                                      There are two parts to what you are trying to achieve. Let's see if I can sort it out.

                                       

                                      But, first! I think you are still fuzzy on the need for RoboHelp Server. It is a wonderful solution and has many helpful features by itself, but commenting can be achieved in AIR Help without RoboHelp Server. What the server does is optionally allow you to store the comments externally in case you don't want (or can't) store them on a share drive.

                                       

                                      What I am describing below is strictly for Adobe AIR Help locally installed application - not - the browser-based flavor.

                                      Ratings: As for ratings, what AIR Help commenting offers is a "star" rating system whereby the user rates a topic by clicking on one of five stars. Then, the ratings of all the users are shared and when a user goes to that topic the averaged star rating is reflected (or the user can see how they rated it personally)

                                      So, there's no way to have text that says "Was this helpful." in the way you describe.

                                       

                                      Comments: Now, aside from the star rating is the quite separate ability to add a comment in the Topic's comment pane (cropped below).Click on this screenshot to make it bigger.

                                      CommentsAIRHelp.jpg

                                      The color scheme can be anything as determined by your "skin".

                                      This happens to show the moderator view where the red X and green check mark means accepted, rejected or Pending status are showing. Having moderation makes it "safer" to deploy comments to avoid naughty posts, etc.

                                       

                                      You REALLY should download the Reviewer's Guides I suggested in my post above (Peter's website)


                                      Hopefully this will give you more info on how the whole thing comes together. There are 9 Captivate videos embedded in these guides which walk you through the process via animation.

                                      Hope this helps

                                      John

                                      • 16. Re: Publishing to a network drive
                                        jbushe Level 1

                                        Hi John,

                                         

                                        Thanks for your reply. I did look at the Reviewer's Guide and it seems RH

                                        9 has the features we are looking for so RH Server won't be necessary.

                                        Thanks again for all your help! I appreciate it.

                                         

                                        Janice E. Bushe

                                        Technical Writer

                                        x 6996

                                         

                                         

                                         

                                        John Daigle <forums@adobe.com>

                                        03/10/2011 07:01 PM

                                        Please respond to

                                        clearspace-1623090093-954332-2-3523250@mail.forums.adobe.com

                                         

                                         

                                        To

                                        Janice Bushe <janice.bushe@gbmail.com>

                                        cc

                                         

                                        Subject

                                        Publishing to a network drive

                                         

                                         

                                         

                                         

                                         

                                         

                                        I'm not sure you've got a handle on what the rating thingy does yet  (but

                                        I can understand the confusion if you haven't seen it!)

                                        There are two parts to what you are trying to achieve. Let's see if I can

                                        sort it out.

                                         

                                        But, first! I think you are still fuzzy on the need for RoboHelp Server.

                                        It is a wonderful solution and has many helpful features by itself, but

                                        commenting can be achieved in AIR Help without RoboHelp Server. What the

                                        server does is optionally allow you to store the comments externally in

                                        case you don't want (or can't) store them on a share drive.

                                         

                                        What I am describing below is strictly for Adobe AIR Help locally

                                        installed application - not - the browser-based flavor.

                                        Ratings: As for ratings, what AIR Help commenting offers is a "star"

                                        rating system whereby the user rates a topic by clicking on one of five

                                        stars. Then, the ratings of all the users are shared and when a user goes

                                        to that topic the averaged star rating is reflected (or the user can see

                                        how they rated it personally)

                                        So, there's no way to have text that says "Was this helpful." in the way

                                        you describe.

                                         

                                        Comments: Now, aside from the star rating is the quite separate ability

                                        to add a comment in the Topic's comment pane (cropped below).Click on this

                                        screenshot to make it bigger.

                                        http://forums.adobe.com/servlet/JiveServlet/showImage/61036/CommentsAIRHelp.jpg

                                         

                                        The color scheme can be anything as determined by your "skin".

                                        This happens to show the moderator view where the red X and green check

                                        mark means accepted, rejected or Pending status are showing. Having

                                        moderation makes it "safer" to deploy comments to avoid naughty posts,

                                        etc.

                                         

                                        You REALLY should download the Reviewer's Guides I suggested in my post

                                        above (Peter's website)

                                         

                                        Hopefully this will give you more info on how the whole thing comes

                                        together. There are 9 Captivate videos embedded in these guides which walk

                                        you through the process via animation.

                                        Hope this helps

                                        John