2 Replies Latest reply on Mar 14, 2011 3:35 AM by MartinOOE

    Adobe Reader X deletes Signature



      from an online-application pdf-files are opened. Then in Reader 9 the function "Save a Copy" is used. The saved file is a exact copy of the original.

      In Reader X the function is calles "Save as". The saved file is smaller then the original. The signature is lost







      Test of Example.pdf



      Test of ExampleSavedbyReaderX.pdf




      Does anybody know why Reader X delets the signature


      Regards martin

        • 1. Re: Adobe Reader X deletes Signature
          ManishPali Adobe Employee

          Could you please try turning off reader X protected mode and check if you continue to see the problem? You could turn off protected mode using following steps:


          1. Launch Reader X and select Edit->Preferences...

          2. Select General from left navigation

          3. Under application startup uncheck "Enable Protected Mode at Startup"


          Note: You should switch "ON" protected mode after verifying the problem. Purpose of Reader X Protected Mode is to keep your system safe from PDF based exploits and keeping protected mode OFF will leave your system vulnerable.






          • 2. Re: Adobe Reader X deletes Signature
            MartinOOE Level 1

            Thank You.


            To disable the protected mode does not change anything. The signature is still deleted after saving the PDF.


            Regards martin