Thanks for the reply but I don't understand what you mean by the standard inDesign upgrade not working.
Does it mean that if I download the upgrade from Adobe's site, it won't work?
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It means that there is more than one upgrade. You can upgrade from earlier versions of InDesign or from Pagemaker. These have the same price but if you buy the InDesign upgrade from earlier versions of InDesign it won't accept your PM serial number.
You need to buy the correct PM to InDesign upgrade package which will prompt you for a Pagemaker serial number when installing.
Is that a bit more clear?