1 Reply Latest reply on Mar 10, 2011 7:51 PM by Todd_Kopriva

    Refund on Tech Support Cost


      I've been on hold with "Tech Support" for 30 minutes with NO response. I'm on my cell (no land line), so even this call is costing me. So my question is, if I have to PAY in order to get priority tech support help, Gold Plan service at the pay to play rate $29.00 US per issue, if my Error message After Effects error: invalid DICT array size ( 83 :: 2 ), cannot be resolved will I still be charged the fee?