10 Replies Latest reply on Mar 16, 2011 5:54 PM by John T Smith

    this type of file is not supported, or the required codec is not installed


      Using Premiere Elements 8.0 - I am importing video from an SD card using  a Canon Vixia HF200 camera. Dragging the entire contents to an external  hard drive - I have done the same thing in the past with no problem,  however when I import the video now they remain "refresh" icons and it  is giving me this error - this type of file is not supported, or the  required codec is not installed. I tried to right click and click on  update - find the file and hit select as other posts suggest, however  this does not work. I have not updated my computer - same sd cards were  used, nothing has changed. PLEASE HELP! This is so frustrating!!!!