1 Reply Latest reply on Mar 17, 2011 4:41 PM by rizwan.54

    HELP PLEASE

    wooders 8997

      My other half purchased an E book

      for me for my birthday and on her work computer downloaded two books

      for me.

      I then downloaded digital editions on to my home computer with a seperate id for myself not realising the authorisation rules I can now no longer access the original books that were brought for me. How do I or can I authorise two accounts on one computer.

       

      Hope someone can help

       

      Thanks

        • 1. Re: HELP PLEASE
          rizwan.54 Level 1

          Hi,

           

          In order to fix your problem please follow the steps as given below.

           

          Solution )

          1) Open Adobe Digital Editions.
          2) Press the keys Ctrl + Shift + D  on your keyboard.
          3) Now a Deauthorize screen will come up asking you to deauthorize your Computer.
          4) Follow the screen instructions and unauthorize the computer.
          5) Uninstall Adobe Digital Editions from your computer.
               Click start>>Control Panel>>Add or remove Program
               Select Adobe Digital Editions from the list and Delete.
          6) Also delete following files.
              Click Start>>Run
              Type "regedit" in the box and hit enter.
              Locate the following key "HKEY_CURRENT_USER>Software>Adobe>Digital Editions"
              delete the full folder (Right click on it and click delete).
               Also locate HKEY_CURRENT_USER>Software>Adobe>Adept
               Delete the full folder.
          7) Now download and install Adobe Digital Editions from the link given below.
               http://www.adobe.com/products/digitaleditions/
          8) When asked to authorize computer then enter the correct ID which you want are supposed to use.

           

          I hope this will help you

           

          Regards

          Rizwan