1 Reply Latest reply on Mar 17, 2011 12:43 PM by rizwan.54

    failed authorization


      I keep getting this code back when I try to authorize digital editions on windows 7. Has anyone been having this problem. when I first installed it I had now problems opening and viewing books, but now it keeps saying I need to aithorize this computer, but will not let me do it.




      http://adeactivate.adobe.com/adept/SignInDirect lindamartin5654@gmail.com CUS05051

        • 1. Re: failed authorization
          rizwan.54 Level 1



          In order to fix error "E_AUTH_FAILED http://adeactivate.adobe.com/adept/SignInDirect" do following.


          Solution 1)

          Open Internet Explorer

          In menu bar go to Tools>>Internet Options

          Select Security tab.

          Now select Tructed Sites

          Click on Sites button

          Now add http://adeactivate.adobe.com


          Solution 2)

          1) Open Adobe Digital Editions.
          2) Press Ctrl+Shift+D key of your Keyboard and deauthorize Digital Editions
          3) Move your e-books to some different Location.
          4) uninstall Adobe Digital Editions from your computer.
               Click start>>Control Panel>>Add or remove Program
               Select Adobe Digital Editions from the list and Delete.
          5) Also delete following files.
              Click Start>>Run
              Type "regedit" without quotes in the box and hit enter.
              Locate the following key "HKEY_CURRENT_USER>Software>Adobe>Digital Editions"
              delete the full folder (Right click on it and click delete).
               Also locate HKEY_CURRENT_USER>Software>Adobe>Adept
               Delete the full folder.
          6) Now download and install Adobe Digital Editions from the link given below.
          7) When asked to authorize computer then please enter same Adobe ID and password which you were using earlier.


          I hope this will help you .!!!