1 Reply Latest reply on Mar 16, 2011 9:37 AM by JimHess-ra2Osl

    Can't open DNG file

    califlefty2

      Hi all, I hope there's a simple fix. Using DNG 6.3 to convert Panasonic LX-5 (RW2) files. Conversion goes fine, but my ACR ver. 3.7 within CS2 doesn't "recognize the file type" I've set the DNG converter preferences back compatible to 2.4. What am I missing? Thanks

        • 1. Re: Can't open DNG file
          JimHess-ra2Osl Level 3

          I know this is going to sound like a stupid question, and I apologize.  But you are trying to open the DNG files, correct?  I don't have any other suggestions because I have never encountered the problem you are having.  Are you sure you have ACR 3.7 installed correctly, and only once?