0 Replies Latest reply on Jun 22, 2007 8:38 AM by Write4Living

    Vista compatability with RH X5 webhelp output

      We are experiencing issues when attempting to display our help on a PC with Vista such that an extra blank window displays when you attempt to launch it. We've found that if we enable the IE 7 setting "Display video and animation on a webpage that does not use external media player," then help launches properly. However, on a PC with XP and IE 7 we don't have that setting enabled and it works the help is fine. Has anyone experienced this?