We'll need a little more information in order to figure out what's going on.
What type of camcorder is your video coming from and how did you get it into your computer? Which project settings did you select when you set up your Premiere Elements project?
What operating system are you using? Have you gone to Windows Update to ensure you have even the non-critical updates? Have you gone to Apple.com to ensure you have the latest version of Quicktime?
Have you gone to the Help menu and selected Check for Updates to patch the software?
Welcome to the forum.
Along with Steve's specific questions, you might want to take a look at this ARTICLE for the info that would be so very useful.
First two guesses are that the source footage is a problem, and second is that the video driver is out of date, but without more info, those are but guesses.
OK, my camcorder is a Panasonic SDR-S50, and I downloaded the files onto my PC useing the software which came with the camcorder (VideoCam 3.0). he iles are saved as .mpg files I'm using a Win 7 operating system. As for project settings, I didn't set up any. How do you do this?
I believe I have the latest system and Adobe updates installed.
Hope you can suggest something
When one opens PrE, the choices are: New Project or Open Existing Project (either from the Recent list, or the from the system). Now, you probably just selected the default Project Preset, but with your Project Open, you can look under Project Settings, for full specs. The Project Preset is chosen to match the source footage 100%.
>saved as .mpg files
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
Read Bill Hunt on editing a VOB/MPG file http://forums.adobe.com/thread/464549?tstart=0
Edit Vob http://premierepro.wikia.com/wiki/FAQ:How_do_I_import_VOB_files_/_edit_a_DVD%3F
Thanks for your suggestions, but nothing's changed. I even tried uninstalling and reinstalling but still no good. Guess I've got a dud copy of PRE. I was actually happy with PRE 5, and only bought the update 'cos my new PC had Win 7, which didn't work with PRE 5.
I really hate software that doesn't work as intended, and Adobe, with its terrible online Troubleshooting service, where you're basically forced to hassle good people such as yourselves for answers, is probably even worse than Microsoft in assisting you in finding a solution.
I'm very downhearted!
You still haven't said if you've updated completely, as I indicated above.
This camcorder shoots in a variety of formats. It also shoots in one of the most non-standard formats I've ever seen -- 704x480 AVC!
I'm not sure what Panasonic is doing, but they keep releasing camcorders that produce video no one else can edit!
Oh well. Have you tried the AVCHD Lite 720p 30 fps stereo project preset? This may be as close as you can get.
Otherwise, you may be stuck editing this video with the software that came with the camcorder. I'm really not sure Panasonic's strategy here...
First of all, is this issue only happening with your Panasonic SDR-S50 clips, or with every clip?
If it is the issue with every other clip, you may want to try updating your display drivers.
As for choosing project settings, if you are not very sure about which project setting to use, you can just try dropping clip to timeline (when it is empty), PRE9 will ask you to change the project settings accordingly(if applicable, and if you haven't selected "do not show again" checkbox), and you can rely on that preset settings.