Unless I did not find the correct page, it seems that Adobe does not fully explain upgrade plans very well. For instance, is there any period of time where a customer is entitled to a free upgrade?
The reason why I ask is that I have a purchase order for Captivate 5, however, I also know that version 5.5 will soon be released (not sure exactly when as it is still in beta).
If I purchase version 5.0 today, and version 5.5 is RTM in two months, am I entitled to a free upgrade? If not, approximately how much will the update cost?
I have also called support and was put on hold for fourty minutes before I ran out of time.
Can anyone answer this question?
Wow, where did everyone go...there has been virtually no activity in this forum in a long time!
Anyhow, got the answer myself.
30 days for free upgrade. There is also a upgrade plan that can be purchased which entitles the user to free updates for two years.
If I were you, I'd go for the upgrade plan.