6 Replies Latest reply on Mar 17, 2011 6:13 PM by eidnolb onlyone

    Can't save Flash games


      I can't save my progress on any flash game. I've tried to look up tips to troubleshoot here and elsewhere but none are working. When I right-click the flash window and go to settings, I only see Display, Microphone, Camera. There's no option for Storage. I went to the global settings and set storage to unlimited. It still won't let me save any game progress. I'm using the most up to date version of Flash and Firefox 3.6 if it matters. I greatly appreciate any help, this is frustrating!

        • 1. Re: Can't save Flash games
          eidnolb onlyone Level 5

          Hi, Try this: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.htm l 




          At that site you should see various Setting Panels on the left side also.


          Hope this helps,





          • 2. Re: Can't save Flash games
            jpl111 Level 1

            I have set global storage to unlimited and check both the boxes below. I set global privacy to always trust/allow kongregate.com (the site I'm trying to use). This doesn't seem to allow me to save my progress though.

            • 3. Re: Can't save Flash games
              jpl111 Level 1

              Also I just realized the games are saved until I close my browser. Don't know if this helps anyone figure out what the problem is.

              • 4. Re: Can't save Flash games
                eidnolb onlyone Level 5

                Hi, Without going back and reviewing the wording of that one Setting, I don't know why closing the browser would do that.


                If that were true then what would be the purpose of that Setting? I've have to check on that. Is there anything on that website or do they have a Forum? Surely other users would be having the same problem. I know what you are saying, I just don't know why yet.



                Thanks for letting me know. I'll let you know what I find.





                • 5. Re: Can't save Flash games
                  jpl111 Level 1

                  I've realized that setting my Firefox privacy settings to Remember History (it was on Never Remember History) allows me to permanently save games. However it was my understanding that your browser settings shouldn't affect the .sol files used by Shockwave/Flash (I may be wrong). Yeah, the site does have a forum but I figured the people here would be more qualified to figure out the problem. I did contact their support through e-mail but they weren't much help, just an pre-typed response it seemed. As a workaround until I can figure it out, I'm going to try installing Google Chrome right now and only using it to play Flash games. Thanks for the responses! If you can think of anything else please let me know!

                  • 6. Re: Can't save Flash games
                    eidnolb onlyone Level 5

                    Hi, I don't think the browser settings themselves effect the .sol cookies. I do know there is an addon/plugin/extension that delete those. Since I don't use FF, but my Dtr does and I remember her adding something to remove those.


                    Now that prompted me of a Setting that I think is in the browser that automatically deletes history, cookies, etc when the browser is closed. I've used her Vista PC several times and each time you closed a FF window, it would remove that. It is a Setting but I don't remember exactly where in the browser.


                    Maybe that's why the game info is not being saved? Something to check on.


                    Too bad the site didn't have better support.


                    Things have slowed down a little bit here on the Forum, so I'll search and see what I can find. Last night it was just too busy here. I still have my note:-)