25 Replies Latest reply on Mar 11, 2013 3:47 AM by Louisa_de Branched to a new discussion.

    RH8 > WebHelp > TOC won't render in IE8 via HTTPS - Fix/workaround?

    Shannongrey

      WebHelp projects generated with RH8 render perfectly via either HTTP or HTTPS calls to the server-hosted project in Firefox and Chrome.

       

      The same projects render perfectly via HTTP calls in IE8.

       

      But if the call to the project is via HTTPS, only the right pane content renders successfully. The left frame displays the Contents/Search tab in the project, but not the actual TOC content.

       

      Does RH8 simply not support calling a WebHelp output through an HTTPS connection to IE8? Why does IE8 refuse to render the TOC through HTTPS, but it will render through HTTP just fine?

       

      Does RH9 address this issue or is there a service pack for RH8 that addresses this issue.