7 Replies Latest reply on Feb 1, 2012 12:19 AM by yuncn

    Prompted to upgrade to Reader X, get error message 13050

    gviller

      Hi,

      I was prompted to upgrade from my older AR version 9.something, that was working just fine to AR X. Download went fine; but upon installation I got the message: "Setup interrupted before Adobe Reader could be completely installed. ERROR CODE: 13050". Looked for this error in forums, seems not been mentioned before.  My OS is Windows 7 and I have in this process downloaded at least 3 times, tried to install equal or more number of times, shut off, restarted, allowed thru firewall... I'm running out of ideas and my technical knowledge is pretty basic.

      I also tried via Adobe Download manager... didn't work. Meantime my former version of AR has disappeared, so I cannot open any of my pdf documents right now!! Can anyone give me some idea where to go from here?