When you launch the application, do you see the login page, or is it a blank gray page?
If you were working online in your last session, you can access your account and all your documents from the browser application. https://story.adobe.com/
Launch any browser(Firefox/IE/Chrome/Safari) and log into your account.
We are investigating the issue and will let you know the update soon.
I only see the blank gray page. I see the same when I try to access Story
from my browser. And no, I wasn't working online the last time. I can't even
find where Story has saved all of my documents. This is a major crisis,
because clients were expecting one of those scripts this afternoon.
Thanks for the speedy response, Suny, I need to fix this ASAP.