failed authorization

[Guest]

I keep getting failed authorization and when it does authorize it will not allow me to copy books over to my device.  What is up with this.  Had no problems with it at all for the longest time and now that is all i have.  HELP.. would like to read my books.

[rizwan_54]

Hi,

In order to fix error "E_AUTH_FAILED http://adeactivate.adobe.com/adept/SignInDirect" do following.

Solution 1)

Open Internet Explorer

In menu bar go to Tools>>Internet Options

Select Security tab.

Now select Trusted Sites.

Click on Sites button.

Now add http://adeactivate.adobe.com

Solution 2)

1) Open Adobe Digital Editions.
2) Press Ctrl+Shift+D key of your Keyboard and deauthorize Digital Editions
3) Move your e-books to some different Location.
4) uninstall Adobe Digital Editions from your computer.
     Click start>>Control Panel>>Add or remove Program
     Select Adobe Digital Editions from the list and Delete.
5) Also delete following files.
    Click Start>>Run
    Type "regedit" without quotes in the box and hit enter.
    Locate the following key "HKEY_CURRENT_USER>Software>Adobe>Digital Editions"
    delete the full folder (Right click on it and click delete).
     Also locate HKEY_CURRENT_USER>Software>Adobe>Adept
     Delete the full folder.
6) Now download and install Adobe Digital Editions from the link given below.
     http://www.adobe.com/products/digitaleditions/
7) When asked to authorize computer then please enter same Adobe ID and password which you were using earlier.

I hope this will help you .!!!

Regards

Rizwan