I'm new to the forum and came across an issue. I had initially responded to an old post but at the direction of a couple veterans they guided me into doing a fresh post and to provide a lot more detail up front (thank you Bill & Steve). I apologize if I get too wordy everyone. Here it goes:
The end result is that I started working on a big project and when selecting "share" I'd burn to a DVD. It would go through all the processes of encoding and on the final step towards the end Premiere would give me the following message: Unknown Error: 2131042562. However a couple times it appeared I got further in which it would say it was burning to disc and then my system would reboot. Hard to say for sure what state it was at because I'd typically miss the reboot due to length of encoding process. To provide a little history, I suspected my system was infected a few months ago so I decided to rebuild and in the process upgrade the OS. I was running Windows 7 Home Premium, 64-bit. I ended up doing a low-level format and installed Windows 7 Ultimate 64-bit. Followed the rebuild to a "T" plus have an IT background and have been building PCs for many years. Prior to rebuild I didn't appear to have a problem and burning discs from within PE worked. This is first attempt to burn disc through PE since the rebuild. Everything looks fine with latest drivers installed and installed in the order that Dell documents. Enough of that and let me get to PC spec's and the project details.
Dell XPS 8100
Windows 7 Ultimate 64bit
Intel i7-860 2.8GHz Quad Core
Intel SATA RAID Controller - 3400 Series
2 x Seagate Barracuda 750GB HDD, 7200RPM SATA 32MB Cache (ST3750528AS) in RAID1 Configuration
Single partition, C:\ Drive, with 597GB free (probably not optimal for performance)
NVidia GeForce GTS 240 Display Adapter
DVD/BLURAY Combo burner: HLDS BH30N (can burn bluray) - running latest firmware A103
Pagefile: System Managed; min 16MB, recommended 12226MB, currently allocated 8151MB
Video camera used: JVC Z-HD300AU (Full HD 1920x1080; AVCHD)
Basically putting together a dance team video for my daughter's end of season banquet. It's a compilation of both mine and another person's video. I used my camera and the other individual's was also a JVC but not High Def.
Timeline - Just over 38 minutes
Settings; NTSC --> AVCHD-->Full HD 1080i 30 5.1 Channel
Intro was a "Universal Studios" intro that I found on the internet-->MPEG-4 Movie
Had 3 PE title screens with some effects and seperate audio playing a .m4a song
From there probably a total of 9 video clips consisting of other person's video--> .MOD file extension
Then has 20 photos with title screen with the girls with both the photo and names fading in/out.
During slideshow I had another audio soundtrack playing in background--> .m4a
Then came another 20 video clips mostly from my camera --> .MTS file extension
Throughput the video I either used some fade in/out between video clips or used some of PE's transitions
What I've done for testing:
- I tested the burner and burned a data disc with Roxio without issue.
- I created a new project using same NTSC settings. I first only took .MOD files and tried ripping and then tried it again with only using some of my clips (.MTS). Both were unsuccessful.
- I then changed NTSC format and install of Full HD I just select "HD 1080i 30 5.1 Channel". Again just creating a much smaller project with the steps prior and still no luck.
- I've also tried using bluray media instead of DVD+R but again it did not work.
- I've even disabled McAfee during the process of burning to disc to see if that made a difference.
- The only successful attempts I've had is when I share to my PC and export to a file. Was able to do that with my original project plus a couple of my test ones. I've done both an AVI and MPEG. Trying to determine which is really the best option/quality.
I've read that some people recommend exporting to a file because it provides a backup of the video and you don't have to rely on PE. That might be fine but want to be able to retain my disc menu's and on the occassion in which I record at the highest resolution on my video camera, that I can burn a bluray disc (which I have been successful doing through PE before). So might be missing a step on maintaining my menu and might need recommendation of a 3rd party software to keep menu and burn to bluray. Especially if I can't get past my issue. The end objective is to be able to rip a DVD so I can give one to each of the dance team girls.
At this stage I don't think I have more to add but I'm sure I overlooked something. I apologize if I put anyone to sleep. It is very possible that I'm overlooking something but have to admit that doing video editing and building home DVDs are new to me so still striving to learn more in this area. I hope that someone has had a similar experience or can perhaps give me some advice. I've combed through the system event logs and did go through the computer and can't find a single thing wrong with the OS or hardware. I know back in the day that people would recommend setting the min/max of the pagefile the same to reduce fragmentation of the pagefile. Not sure if this holds true to Windows 7 or not. Would think that there might be pros/cons to either configuration. Maybe something is awry with my rebuild.
Thanks again for everyone who have been patient enough to read through my post. Thanks in advance for any help that you might be able to provide.