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2. Re: Slow forum
Noel Carboni Mar 22, 2011 7:52 AM (in response to Ed 45ACP)Ed, you are SO on target.
This forum, for ages, has been:
- Slower than rust.
- Quirky and irritating to use, from added newlines to inability to set fonts to pop ups warning you about leaving the page.
- As likely to lose your post as not. How many times... Sigh.
Adobe has created a wonderful community resource here where misguided people like us actually give freely of their time to help Adobe customers, because it's a nice thing to do.
Adobe clearly doesn't think that's important enough to actually invest in making it work properly. How many people have already left because it gets more and more unpleasant to be actively unappreciated?
Here's one idea: Just buy this Jive Turkey of a forum package outright, make an open source project out of it, and let the Adobe users fix it. They're not stupid - this thing would be a well oiled machine in a few weeks. It's clear Adobe can't manage the task itself as it is currently structured / funded.
Or just replace it! How many other forums online do you visit that actually work? I count more then 4 I use regularly, all of which work better than this one. Only Microsoft's forums (occasionally) seem as quirky as these Adobe meeting places, but they actually seem to work on their stuff from time to time and fix the problems. If you start putting in a new package today, you could have us all using it in a month or two. If you had done this early last year (when this forum was NO worse than it is today), we would have been on a new actually working forum setup now for a whole year!
A forum community where people share information and ideas freely is literally the best thing the Internet has to offer. Adobe, stop making it worse!
-Noel
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3. Re: Slow forum
StaceyParish Mar 23, 2011 5:35 AM (in response to Ed 45ACP)This forum is driving me nuts!, I'm going crazy here.. highly frustrated waiting for the god dam pages to load Ive been here less then 2days and I can not take a slow forum, on top of which "Having" to look for ages to see the create a thread / post a reply is.
I consider my self to be quiet tolerable of most things that alot of people wouldn't be but a slow forum really pushes me over the edge especially when that forum belongs to a muitimillon dollar company like Adobe.
Surley their taking the piss out off us ? maybe it's a ploy to demote people asking for help ? Idk but after my next post I'm out can't take this MADNESS!! !
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4. Re: Slow forum
c.pfaffenbichler Mar 23, 2011 5:50 AM (in response to StaceyParish)»maybe it's a ploy to demote people asking for help ?«
That I doubt, because this is a user-to-user-Forum (albeit thankfully with some Adobe employees frequently dropping in and helping).
I think I’ve even read that people have been referred here by Adobe’s tech support, so this is probably a pretty cheap way for Adobe to improve customers’ satisfaction with their products.
Especially as some posters seem somewhat dissatisfied with Adobe’s tech support.
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5. Re: Slow forum
Ed 45ACP Mar 23, 2011 6:04 AM (in response to c.pfaffenbichler)function(){return A.apply(null,[this].concat($A(arguments)))}
c.pfaffenbichler wrote:
»maybe it's a ploy to demote people asking for help ?«
.
Especially as some posters seem somewhat dissatisfied with Adobe’s tech support.
Well if they are dissatified with phone or online support they will be even more dissatified with this forum. -
6. Re: Slow forum
Bill Hunt Mar 23, 2011 12:39 PM (in response to Ed 45ACP)Ed,
As of Wed 23, 7:00AM PDT, things seem back to "normal."
Let's hope that they stay that way. [Perhaps a ploy to get us to accept the scabs of the forum, by getting us back to "normal?"]
Anyway, a couple of really bad days, and I hope that they are but a footnote in history.
Good luck to us all,
Hunt



