1 2 3 Previous Next 257 Replies Latest reply: Oct 25, 2011 11:33 AM by LFedit RSS

    PPro CS5 GUI on mac really jerky

    buraihan Community Member

      Moving clips around on the timeline of CS5 on the mac is like playing Russian roullette; you never know where the clip is actually going to fall. It's like the interface has a refresh rate of 5fps or something. It seems to take forever for clips to snap against each other, and this lag causes the user to think something is wrong and then move the clips around more than necessary.

       

      Please please tell me that this will be addressed in a point release. I don't want to have to pay to upgrade for a solution to a problem that should never have made it to a full release.

        • 1. Re: PPro CS5 GUI on mac really jerky
          shooternz Community Member

          You are talking about an issue that no one else has ...so you need to look at your hardware and your system setup.

           

          Most of us experience a fluid , snappy predictable response.

          • 2. Re: PPro CS5 GUI on mac really jerky
            buraihan Community Member

            I am using a dual processor 2008 mac pro with 24GB RAM.

             

            Playback of material is fine. It is the actual interface that feels really unresponsive. It's not like the whole thing hangs, but it always feels like it's a few milliseconds behind and trying to catch up. It is most noticable when dragging clips along the timeline.

             

            Has nobody else seen this? Shooternz, do you edit on a mac?

            • 3. Re: PPro CS5 GUI on mac really jerky
              Todd_Kopriva Adobe Employee

              What version of Premiere Pro---i.e., have you installed the recent updates? What operating system? What kind(s) of source footage? What other software are you running? Do you have any third-party effects or codecs installed? Tell us about your computer hardware.

              • 4. Re: PPro CS5 GUI on mac really jerky
                buraihan Community Member

                I am using CS5 with all updates applied, on a mac pro:


                 

                Intel Dual Quad core
                24 gb DDR2 SDRAM
                NVIDIA GeForce 8800 GT, Dual monitors
                OSX 10.6: Snow Leopard

                I mainly edit Canon 7D movs, but I am seeing it even on SD DV sequences. It doesnt seem to be a problem with the type of footage, it's just that the interface itself is really laggy. Drag a transition onto a clip and it takes a few milliseconds for the interface to catch up, by which time you are thinking that something is wrong and have tried moving it around a bit, and then it suddenly snaps onto the next clip instead.

                Same with moving files around on the timeline. You select a bunch of files and try to slip them a frame or two, but the interface isnt refreshing fast enough so it's like you always have to wait a beat; first you click and select the files, wait half a second, then start moving them, and then confirm that the interface is correct by waiting to see if they are still moving or not, and then release the button to drop them. I'm not talking about waiting seconds, like waiting for a web page to load, it's milliseconds, but it's definitely noticable.
                • 5. Re: PPro CS5 GUI on mac really jerky
                  John T Smith CommunityMVP

                  Win7 here, and no problems noted with AVCHD files... what is your drive setup?

                   

                  My 3 hard drives are configured as... (WD = Western Digital)
                  1 - 320G WD Win7 64bit Pro and all programs
                  2 - 320G WD Win7 swap file and video projects
                  3 - 1T WD all video files... read and write

                  • 6. Re: PPro CS5 GUI on mac really jerky
                    Flexy Community Member

                    I couldn't agree more CS5 on my 2009 12 core 28 gigs of ram Mac has painful timeline lag.

                    • 7. Re: PPro CS5 GUI on mac really jerky
                      buraihan Community Member

                      Yes, I'm tempted to do a screencast to show how bad it is, if the frame rate of the recording would be fast enough to actually capture it properly.  I get the sneaky suspicion that a fix to this will be sold to us as a new feature in a future costly upgrade.

                       

                      More examples:

                      The playhead wipes out the thumbnail on the clip as it moves over it.

                      Snapping is so late that the clip jumps all over the place often overwriting other clips because you release the mouse buttong 'at the wrong time'.

                       

                      I wonder if I upgraded my graphics card it would make a difference, or if it really just is CS5's fault.

                      I have a nvidia Geforce GT8800. I read the reviews of the nvidia cards on Ars Technica and they always get terrible reviews. Maybe it's worth sacrificing cuda for stability with an ati card?

                      Flexy, what graphics card are you using? Did you upgrade to 5.5?

                      • 8. Re: PPro CS5 GUI on mac really jerky
                        jeremy d. Adobe Employee
                        I get the sneaky suspicion that a fix to this will be sold to us as a new feature in a future costly upgrade.

                         

                        No. We don't even know if there's anything to fix.You are definitely having an atypical experience.

                         

                        It would help to know if you're still seeing this at different zoom levels, and if you're also having a lag -- however brief -- if snapping is turned off.

                        • 9. Re: PPro CS5 GUI on mac really jerky
                          Flexy Community Member

                          My system spec is

                           

                          Model Name:    Mac Pro

                            Model Identifier:    MacPro5,1

                            Processor Name:    6-Core Intel Xeon

                            Processor Speed:    2.93 GHz

                            Number Of Processors:    2

                            Total Number Of Cores:    12

                            L2 Cache (per core):    256 KB

                            L3 Cache (per processor):    12 MB

                            Memory:    28 GB

                            Processor Interconnect Speed:    6.4 GT/s

                            Boot ROM Version:    MP51.007F.B03

                            SMC Version (system):    1.39f11

                            SMC Version (processor tray):    1.39f11

                          ATI Radeon HD 5770:

                           

                          I have not yet upgraded to CS5.5 as I don't think it is released yet

                          I use a BM decklink HD extreem capture card.

                           

                          I am going to try installing CS% on windows 7 on my bootcamp to see if this

                          solves the problem

                          • 10. Re: PPro CS5 GUI on mac really jerky
                            Todd_Kopriva Adobe Employee

                            > I have not yet upgraded to CS5.5 as I don't think it is released yet

                             

                             

                            CS5.5 software is available for purchase.

                            • 11. Re: PPro CS5 GUI on mac really jerky
                              Flexy Community Member

                              Turning off snap makes no difference. CS4 premier ran so much better on my 4 year old HP!

                              • 12. Re: PPro CS5 GUI on mac really jerky
                                Flexy Community Member

                                And another thing when opening a still image in the source monitor it is black. You have to place the image on the timeline then click it to see it.

                                • 13. Re: PPro CS5 GUI on mac really jerky
                                  the_wine_snob CommunityMVP

                                  What is the format of the still image?

                                   

                                  IIRC, you mentioned that they are 3000 pixels, but that is within the allowable specs. for PrPro - depending on your computer's capabilities.

                                   

                                  Good luck,

                                   

                                  Hunt

                                  • 14. Re: PPro CS5 GUI on mac really jerky
                                    Flexy Community Member

                                    Tif and JPG

                                    • 15. Re: PPro CS5 GUI on mac really jerky
                                      the_wine_snob CommunityMVP

                                      Thanks.

                                       

                                      Both formats are fully supported, and if they Import fine, should display fine. One will run into issues, if the images are CMYK, or 16-bit, etc., but those issues will show up, when attempting to Import. Not your issue here.

                                       

                                      My guesses would be a display driver issue, or the BM Decklink card and maybe its driver, but those are just guesses.

                                       

                                      Good luck,

                                       

                                      Hunt

                                      • 16. Re: PPro CS5 GUI on mac really jerky
                                        buraihan Community Member

                                        Flexy,

                                         

                                        It's disappointing to see that you are seeing the same problem with an ATI card. I was hoping that my cheap nvidia card was the problem, but it would seem to be the software.

                                         

                                        Snapping makes no difference to me either, although the symptoms are like if you had a really bad snapping problem. Drag video clips onto the timeline and then trying to move them around really quickly and the clips only appear to move around in like 20px increments because the lag is so bad. I am becoming an expert of dragging and dropping really slowly.

                                        • 17. Re: PPro CS5 GUI on mac really jerky
                                          gambit6781 Community Member

                                          I have the same problem.

                                           

                                          2010 Mac Pro

                                          2x2.4 Ghz Quad-Core Intel Xeon

                                          12GB RAM

                                          ATI Radeon HD 5770

                                           

                                          Consistantly editing 1080 24p footage stored on an internal RAID drive seperate from the drive with the OS.

                                           

                                          All updates installed for Premiere Pro.

                                           

                                          Jerky editing and playback in the timeline from the day I installed Premiere.

                                           

                                          I use Premiere at the office on the Mac Pro, but Final Cut Pro on a 5 year old Macbook Pro at home. Editing in the timeline on my Macbook Pro with Final Cut Pro is much smoother than on the new Mac Pro.

                                           

                                          Would be great to find a solution.

                                          • 18. Re: PPro CS5 GUI on mac really jerky
                                            Flexy Community Member

                                            Tried removing the ram that came with the machine just using the upgrade off 24 gigs of ram to see if maybe there was a conflict and a booted using command option "P" "R" to clear the memory with no success. My machine just seems to be running slow. Dragging files from finder to Premier takes a long time and thumbnails take forever to generate in Premier. Adobe says that it is my Mac. They also suggested I get an Nvidia card. I am aware that the Cuda drivers on this card will help with real time rendering but not sure if they will sort the timeline lag problem Buraiham does your Nvidia card have Cuda drivers for Mercury acceleration?

                                            • 19. Re: PPro CS5 GUI on mac really jerky
                                              buraihan Community Member

                                              No, my card is a cheap nvidia one, so it does not do cuda accelaration. But as I understand it CUDA only does encoding/decoding tasks and so shouldnt make any difference at all to the user interface.

                                               

                                              It's important to be clear that we are all experiencing perfect playback of our files on the timeline, and Premiere is working fine. It's just moving files around on the timeline that is so laggy.

                                              • 20. Re: PPro CS5 GUI on mac really jerky
                                                AtonMusic Community Member

                                                shooternz wrote:

                                                 

                                                You are talking about an issue that no one else has ...so you need to look at your hardware and your system setup.

                                                 

                                                Most of us experience a fluid , snappy predictable response.

                                                uhmmm...

                                                 

                                                I am having this issue VERY much. In fact, I wrote a whole post about it two minutes ago...

                                                 

                                                My hardware is top-knotch and so is my cuda-accelerated graphic card.

                                                 

                                                PPRO (Region-Dragging in Timeline) is NOTHING like fluid. You start dragging a clip and PPRO is so concerned about snapping to this and that, that the user has NO idea of where to let go of the clip..

                                                 

                                                Now, I have turned off snapping, in order for me not to take a hammer and smash in my monitor and my own head out of sheer frustration of how ppro jerks about the clips I am trying to position.

                                                 

                                                Dont have this ODD behavior in AVID or FCP !

                                                 

                                                In fact, I have NEVER used ANY app where I had the feeling of having a tough truck parked on my hand while moving the mouse !

                                                • 21. Re: PPro CS5 GUI on mac really jerky
                                                  AtonMusic Community Member

                                                  buraihan wrote:

                                                   

                                                  Moving clips around on the timeline of CS5 on the mac is like playing Russian roullette; you never know where the clip is actually

                                                   

                                                  Please please tell me that this will be addressed in a point release. I don't want to have to pay to upgrade for a solution to a problem that should never have made it to a full release.

                                                  CS5.5 is exactly the same as CS5 in this regard !

                                                  • 22. Re: PPro CS5 GUI on mac really jerky
                                                    Jeff Bellune CommunityMVP

                                                    Please don't post for the same issue in multiple places.  To keep the discussion centered here, your other post has been deleted.

                                                     

                                                    -Jeff

                                                    • 23. Re: PPro CS5 GUI on mac really jerky
                                                      lightprism Community Member

                                                      Are you sure you sure you installed the exact correct memory when you increased the memory?

                                                      That was my problem - my early 2008 Intel 3,1 required 800Mhz memory but my IT guy supplied 32gig of 667Mhz memory. When I switched out the new 667Mhz memory back to my original 8gb of 800Mhz memory, my "jerky" playback went away. And with only 8gig of ram, I am able to do many tracks composited on top of each other all with varying effects in real time playback at full res. The timeline is very responsive as well.

                                                       

                                                      Looking at the different Intel Macs from 3,1 onward, there are several different specs for ram at various Mhz ratings.

                                                       

                                                      May be a long shot, but make sure the exact right ram is installed for your specific Mac - my error has cost me many hours of agony that is not over yet.

                                                       

                                                      Another suggestion supplied by Kevin Monohan that set me on the track of solution is to boot from the Leopard Install Disc1 with the D key held down (not Snow Leopard). This starts up the Mac in a Hardware Test Application (it is explained on the disc in a text document). It will go thru your hardware starting at the memory and detect if there is a problem. Be sure you check off the "Extended" text box. This test, had I done it after the memory install, would have saved me tens of hours of searching in the wrong directions.

                                                       

                                                      The other idea is to be sure you have all your codecs installed - when I did a clean install of Snow Leopard to get to 64 bit, I erased FCP and in doing so many of my codecs were deleted. I installed CCS5.5 and not FCP and many of these codecs were missing. When I then reinstalled FCP I got my missing codecs back.

                                                       

                                                      Finally, there is an issue of needing the older Quicktime 7 variant versus the new Quicktime 10 for CS5.5 - maybe one of the Adobe folks could go into this explanation.

                                                       

                                                      Good luck - I am really liking CS5.5 after I have gotten the machine right - coming off of FCP render hell. Just

                                                      • 24. Re: PPro CS5 GUI on mac really jerky
                                                        Flexy Community Member

                                                        Thanks for this. I tried taking out all the RAM and just installed the RAM

                                                        supplied with the machine 8 gigs. This has made no difference. I tried

                                                        holding down the "D" key with the installs disk inserted but this did not

                                                        work maybe as I am on Snow Leopard. Will look into Quicktime latter. Many

                                                        thanks for your input.

                                                        • 25. Re: PPro CS5 GUI on mac really jerky
                                                          AtonMusic Community Member

                                                          1st off, I only saw this thread after writing my own. Sorry.

                                                           

                                                          However, this thread seem to be splitting into TWO very different directions.

                                                           

                                                          1) Heavy Moving of Movie Regions

                                                           

                                                          2) Jittery playback

                                                           

                                                          I dont have jitter in my playback neither did OP (Original Poster).

                                                           

                                                          However, I have huge trouble moving about a video-clip in the time line.

                                                          I have 32GB of correct RAM installed in my Mac which is blazingly fast and does not exhibit this odd behavior with any others app I have ever used.

                                                           

                                                          If you have been using other applications where you have to move a region about in a timeline, you have come to expect that THAT region move according to your hand's movement on the mouse. Well, in PPRO, I feel like I have to drag the mouse a YARD for the region to move an inch.... Feels as if the app is applying superglue to the region to tease the user

                                                           

                                                          Perhaps, the idea behind PPRO is to have the regions move like that... Only, that would NOT be up to standard. Standard being what 99.9% of all other apps including AfterEffects are conforming to. Imagine an image would move about like that in Photoshop when wanting to drag it about. Crazy.

                                                           

                                                          PS - I am on OS X Snow Leopard (Latest Greatest) so I cant tell whether the Windows world is afflicted !

                                                          • 26. Re: PPro CS5 GUI on mac really jerky
                                                            jeremy d. Adobe Employee
                                                            Perhaps, the idea behind PPRO is to have the regions move like that...

                                                             

                                                            Nope.

                                                            Aside from the slight grabbing done by Snap, moving clips around the timeline should be practically immediate.

                                                            • 27. Re: PPro CS5 GUI on mac really jerky
                                                              Flexy Community Member

                                                              Yes I am referring to the timeline lag. I don't have an issue with the

                                                              jittery playback. I notice the problem especially when moving a clip from an

                                                              upper layer to a lower layer - a time code tip appears then there is a hand

                                                              with a no entry sign over it making it impossible to drop the clip in the

                                                              correct place . This along with a long delay moving clips. This was

                                                              especially noticeable when I was working on a large project that was over an

                                                              hour long, but even in short projects the delay is very frustrating.

                                                              • 28. Re: PPro CS5 GUI on mac really jerky
                                                                jeremy d. Adobe Employee

                                                                Someone should try dragging a clip onto the New Item icon and create a new sequence from that.

                                                                I would also like to know if matching Bars and Tone do the same thing.

                                                                 

                                                                What about the Optimaize Rendering settings in Prefs>Memory?

                                                                 

                                                                I am also curious to know if this is happening with 5.5 on a system where CS5 had been performing properly. (Maybe someone mentioned this particular situation already, but I missed it.)

                                                                • 29. Re: PPro CS5 GUI on mac really jerky
                                                                  AtonMusic Community Member

                                                                  Hi Jeremy,

                                                                   

                                                                  here, when snapping is turned on, the region goes all kind of places (Tries to snap) which is expected (By me at least)

                                                                   

                                                                  however, when turning off snapping and just attempting to drag the region from i.e. left to right it feels like it wants to stick to the position where it was previous located. I work fast and scoot regions about all the time. 50% of time I drop the region where I 'thought' it would be in the correct location (Based on the graphical region-representation) but after letting go, the region will position itself differently.

                                                                   

                                                                  At the moment I am resorting to alt+arrow-moving the region to get rid of this nuisance!!!

                                                                   

                                                                   

                                                                  Jeremy, if you want to get the feel that would LOVE to be in PPRO then do this

                                                                   

                                                                  1) Open AE

                                                                  2) Create a new Comp

                                                                  3) Create a new null and set in & outpoint so that it is shorter than the comp... (So that you can drag it about)

                                                                  4) Drag it from left to right etc etc etc... and take note of that feeling.

                                                                   

                                                                  Now, go into PPRO and start dragging. You will immediately feel that something is wrong (or better yet, NOT conforming to standard)

                                                                   

                                                                  AE is conforming to a standard that I have come to know the past 10 working with either NLEs and DAW (Digital Audio Workstation) Pretty much, ANY app that has a timeline and regions to move about in it...

                                                                   

                                                                   

                                                                  PS - Dont wanna coma across as if PPRO aint GREAT. It IS.... Perhaps, THE MOST intuitive NLE I have ever worked with. However, this little drag-thing is really a nuisance...

                                                                   

                                                                   

                                                                  To OP...

                                                                   

                                                                   

                                                                  THere a MANY ways of positioning a region in PPRO...

                                                                   

                                                                  Grab a cup of cappuccino and take a close look at all the shortcuts available.

                                                                   

                                                                  There is but ONE missing and I would call it 'Move Clip to PlayHead'

                                                                  I would JUMP HOOPS to get that short cut. Basically, all it would do is to place a video clip's (already in the timeline) start or end point right at the playhead. That feature would save my life --- HEY... If I have MISSED it and it is already possible, PLEASE -- Make my day and tell me how

                                                                   

                                                                  You can find one 'Move Playhead to Cursor' which is saving me hours per day.

                                                                  You will have to assign your own key to it (Not pre-assigned) but what it will do is that where ever your mouse cursor is hovering it will place the playhead. and THAT get really fun if you keep the shortcut depressed. That enables Turbo-shuttling with the mouse as Jog. (Little off topic, sorry)

                                                                   

                                                                  Anyway, the point is that in the keycommands there are stuff hidden that can change your workflow. I.e. Opt+LeftArrow will move the selected clip left in time. If you, like me, a lot times wanna drag the clip about 5 frames you are really getting frustrated by PPRO and mouse-dragging. Instead, select the clip and hit opt+Left Arrow 5 times OR opt+sht+LeftArrow to move the clip 5 frames left !

                                                                  • 30. Re: PPro CS5 GUI on mac really jerky
                                                                    AtonMusic Community Member

                                                                    Jeremy,

                                                                     

                                                                     

                                                                    another FEEL suggestion.

                                                                     

                                                                    In PPRO

                                                                     

                                                                    1) Click on the Playhead and start dragging it about in the timeline. No Lag, whatsoever...

                                                                     

                                                                    Right after that, start dragging a region. You will instantly feel a lag or stickyness.

                                                                    • 31. Re: PPro CS5 GUI on mac really jerky
                                                                      jeremy d. Adobe Employee

                                                                      I understand what your'e seeing, and I understand what you're expecting. There is no disconnect there. What I'm saying is, I and most other people are not having the same problems. I am seeing the same response time that I see in all of the other apps.

                                                                      • 32. Re: PPro CS5 GUI on mac really jerky
                                                                        AtonMusic Community Member

                                                                        Hi,

                                                                         

                                                                        I just tried this "problem" on my laptop (OS X) = Same Thing!

                                                                         

                                                                        Installed the trial on a third Mac (8Core Harpertown) all running Snow Leopard = Same issue

                                                                         

                                                                        I went to a fellow video editor (around the corner) OS X = Same Thing

                                                                         

                                                                         

                                                                        I Highly doubt that you and the other Mac users arent having these problems. Perhaps, this lag is normal to you.

                                                                        And therefor goes un-noticed.

                                                                         

                                                                        Either that or I have been highly unlucky installing this app on 3 Macs and so has my friend.

                                                                         

                                                                        I am having no trouble besides that with PPRO. Superfast screen redraw etc etc etc.

                                                                        • 33. Re: PPro CS5 GUI on mac really jerky
                                                                          jeremy d. Adobe Employee

                                                                          I am perplexed.

                                                                          I'll keep looking, maybe someone around here is seeing the same thing.

                                                                          • 34. Re: PPro CS5 GUI on mac really jerky
                                                                            buraihan Community Member
                                                                            If you have been using other applications where you have to move a region about in a timeline, you have come to expect that THAT region move according to your hand's movement on the mouse. Well, in PPRO, I feel like I have to drag the mouse a YARD for the region to move an inch.... Feels as if the app is applying superglue to the region to tease the user

                                                                             

                                                                            Aton has very eloquently described the same issue that I have been trying to describe. And I can vouch that it isn't standard Premiere behavior. I have been using Premiere on both the mac and PC since before it joined the production suite, and have never seen such a laggy interface. I think that it started from cs4 on the mac. I havent used cs4 or cs5 on windows so I cant compare, but cs3 on windows is smooth as silk.

                                                                             

                                                                            Source material or codec or sequence settings are entirely irrelevant. It is the underlying interface that is laggy. It's like with actionscript if you told a timer to update every 100 miliseconds instead of every 10 milliseconds; the animation that relies on that timer will appear to playback jerky. The realworld effect is of course as Aton described, you never know where the clip is going to land. Often (as he stated, over 50% of the time) the clip lands 5 frames either side of where you intended to put it, overwriting the clips that were there before. Turning off snapping doesnt fix the problem, because the problem isnt the snapping, it's the refresh rate of the timeline interface.

                                                                            • 35. Re: PPro CS5 GUI on mac really jerky
                                                                              AtonMusic Community Member

                                                                              buraihan wrote:

                                                                              Turning off snapping doesnt fix the problem, because the problem isnt the snapping, it's the refresh rate of the timeline interface.

                                                                              Funny thing is that if you grab the playhead and move that about (left to right / right to left) there is NO lag whatsoever.

                                                                               

                                                                              So if this is a screen-redraw / refresh/rate issue then it ONLY applies when a clip-region has been grabbed !

                                                                              • 36. Re: PPro CS5 GUI on mac really jerky
                                                                                needles27-5wuo1M Community Member

                                                                                I'm also experiencing this very problem - 2009 (4,1) MacPro, 32GB RAM, ATI Radeon HD 4870.  This is my first time with PPro (Just switched from FCP) and it feels like I'm editing in Molasses - clips are ending up overwriting and flying away down the timeline, because I let go of the mouse and the clips are lagging behind from where I was targeting. I'm figuring this can't be right! My timeline so far has been H.264 footage from a 5D.  I am thinking about recording this behavior and posting to YouTube so people can see what we are talking about.  Would this be useful, at least to get a visual?

                                                                                 

                                                                                Thanks to everyone for lending a hand.

                                                                                • 37. Re: PPro CS5 GUI on mac really jerky
                                                                                  hiphopsuperman Community Member

                                                                                  Wow, I will be following this thread very closely. I'm a pc man but will be making the switch to mac in the coming months. This is the first time I have heard of such problems and it seems to be affecting many users.

                                                                                   

                                                                                  Needles, I myself would love to see this problem in action if you are willing to do a screen capture.

                                                                                  • 38. Re: PPro CS5 GUI on mac really jerky
                                                                                    AtonMusic Community Member

                                                                                    I have seen this exact behavior in two editing facilities, yesterday.

                                                                                     

                                                                                    Funny thing is, that those operating PPRO, although peeved about the heaviness, did NOT consider it a BUG. Just a lousy implementation.

                                                                                     

                                                                                    Seems as if no one has bother reporting too much about this issue. I mean, PPRO IS working and one CAN drag about regions - only, the way PPRO handles THIS doe NOT at all conform with ANY standards ever set by any app.

                                                                                     

                                                                                     

                                                                                    I SURE would like a fix for this !

                                                                                    • 39. Re: PPro CS5 GUI on mac really jerky
                                                                                      jeremy d. Adobe Employee

                                                                                      OK, I have a hunch.

                                                                                      If someone posts a video, I'll take a look.

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