2 Replies Latest reply on Mar 24, 2011 4:41 PM by F.C.Wolf

    Receiving error message when printing on a Mac from Reader 10.0.2


      I have tried printing several pdf files and received this error message: "Error: pstopdffilter/pstocupsraster failed with err number 13" from an HP Officejet Pro 8500. The problem started yesterday under Reader version 9.4.2, to which I upgraded a few days ago; I further upgraded today to version 10.0.2 to see if that would help. The printer is fine and the documents all print OK when using Apple Preview and Safari. There are no print restrictions on the documents. Any ideas?