I have tried printing several pdf files and received this error message: "Error: pstopdffilter/pstocupsraster failed with err number 13" from an HP Officejet Pro 8500. The problem started yesterday under Reader version 9.4.2, to which I upgraded a few days ago; I further upgraded today to version 10.0.2 to see if that would help. The printer is fine and the documents all print OK when using Apple Preview and Safari. There are no print restrictions on the documents. Any ideas?
Try resetting the printer subsystem, then re-install your printer driver. WARNING: resetting the printer subsystem will remove ALL printer drivers. If you do not have replacement drivers on disk or from the net to not reset the printer subsystem until you do.
Thanks for the reply, but there was no effect from "Reset printing system..." in System Preferences->Print & Fax. In addition, I uninstalled and reinstalled the printer software from disc - also, no effect. I've narrowed the problem down a bit by sucessfully printing to the same printer from Reader installed on another computer on my wireless network, so it does appear not to be a Reader issue. Off now to the HP website, and sorry if I created any unintended distraction to Adobe Forum members.