1 Reply Latest reply: Mar 24, 2011 10:49 AM by eidnolb onlyone RSS

    Uninstaller utility does not remove the installation from the registry

    raynebc2 Community Member

      In our environment, we publish a script in Group Policy so that both the ActiveX and Plugin installs for flash player are easily installed for staff that have limited user access on their computers.  I usually remove or replace the old MSI files from the path the above script installs from when I get new versions of Flash Player.  For a while, I've run into a problem where when the new MSI files are installed, they try to uninstall the existing installation and fail because the old MSI file is no longer at the original installation source path.  I've tried to remedy this by having the script use the uninstall_flash_player utility to manually remove the activex and plugin first, but this utility does not remove the installation details of each from the registry, and the subsequent installations of the MSI files fail.  I have to uninstall the existing flash player installations first or perform a registry hack to formally remove the installation from Windows, and then the new installation will succeed.

       

      Does anybody have any advice for making this process work better?  Would this be considered a bug with the uninstaller tool?