2 Replies Latest reply on Mar 25, 2011 10:48 AM by Phildest

    PE9 encoding error

    Phildest

      Hi, Many errors along the way but finally I managed to save my movie on the computer either as .mov, PAL-dv or .mpg+2files but in either case I lost the set disk menu and chapter marks. I tried this as going straight for dvd burning get this error when reaching 99% (tried several times)!:

       

      software internal error:/Users/rarora/premiere/elements/main/External/AuthorScript/Source/DVDCreator/Format Lib/Make/Mac/../../Vocabulator/BlocPlanner/

      BlocPlanner.ccp,ligne 215

       

      (I don't know who is user rarora!!?)

       

      Can you help me solving this blocage?

       

      My material :

       

      Computer : Apple iMac - G5 - 2006, processor : Intel Core 2 Duo, processor speed: 2.33 GHz, 2 level Cache  : 4 Mo, Memory : 2 Go, Bus speed : 667 MHz

      Video Card: ATI Radeon X1600

      Bus ATA : Disk burner MATSHITADVD-R   UJ-846 :

      ATA Serie: Intel ICH7-M AHCI : Speed : 1,5 Gigabit: WDC WD2500JS-40TGB0 : Capacity : 232.89 Go, Free : 31.56 Go

      Highspeed USB Bus: My Book 1111, Capacity : 930.86 Go, Free : 870.88 Go; Speed : up to 480 Mb/s (work on this one)

      My Book Partitioned GPT (GUID), 1st : 492 Go, Free: 301 Go - 2nd: 439 Go, Free : 103 Go

      PSE 9.0.1 Mac localized

      Assets

      Mix of :

      - still images PSE files (psd 215, jpg 55, png 13), others (jpg 8, png 38); different sizes (800x517, 800x600, (1)751x462, 720x576, 752x564, 1080x1050)  

      - movies (.dv: 6 files, .mov: 13 files) - audio (mp3: 5 files, m4a: 7 files)

       

      Project

      QuickTime DV PAL - 25 im/s - image size 720x576 - audio 48000 Hz

       

      Timeline : 1:10:55:22 - 2 video lines (1 for media - 1 for text) - 1 audio

       

        • 1. Re: PE9 encoding error
          Steve Grisetti Adobe Community Professional

          Saving your video as an  MPEG/M2T or an AVI does not save the disc menus and chapter markers.

           

          Your menus and markers are for creating a DVD or BluRay using Share/To Disc.

           

          Your error code seems to indicate that the program is having trouble interfacing with your disc burner, for some reason.

           

          You can fight with it and try to find a solution (such as going to the disc burner's manufacturer's web site and downloading the latest firmware) -- but it's often easier to just use the option to Burn to a Folder and then use your computer's software to burn the VIDEO_TS folder to a disc, per my books.

          • 2. Re: PE9 encoding error
            Phildest Level 1

            Thank you for these precisions on saved movies. As for the error encountered, I get it either with the built in burner or with an external NEC burner. I'll check for any new firmware but I will try anyway with the alternative you mentionned... let you know if anything wrong.