6 Replies Latest reply on Mar 28, 2011 6:50 AM by deepak_sisodia

    Unable to update or uninstall ReaderX

    CANTFINDANEWNAME Level 1

      I've been trying to install an update for Reader X but all I get is a Windows Installer window saying "The feature you are trying to use is on a network resource that is unavailable. Enter an alternate path to a folder containing the installation package "AcroRead.msi"

       

      I've tried to uninstall Reader X in the hope that I can then download it again but I get the same message.

       

      I've googled the problem of missing msi files. It seems that other people have solved the problem by downloading the Windows uninstaller, but this is no longer available for use with Windows 7.

       

      Can anyone suggest a simple solution that can be understood by a simple person?