1. Download Reader X.
2. Try re-installing it on the system where you are getting the problem.
If this doesn't solve the problem then -
1. Download Reader X
2. Decompress it using the command- <Reader10.exe path> -sfx_no"C:\temp" -sfx_ne
This command will decompress the reader 10 exe to C:\temp directory.
3. Now when you get the dialog to enter the alternate path to a folder containing the installation package "AcroRead.msi" then specify the AcroRead.msi file inside the C:\temp folder.
Thanks very much for your response to my query. I tried re-installing
Reader X but kept getting the same error message about the missing msi file.
I then tried your second suggestion, but found that after downloading
the download manager and restarting my browser (Firefox) the process to
download Reader X seemed to be automatic. I'm not sure when I could
enter the decompress command as you suggested.
I'm a bit of a computer dummy, probably due to old age, so I'd be most
grateful if you could explain in the simplest terms how I should proceed.
It seems from your description that your current Reader installation is corrupted, and cannot be uninstalled by normal means.
Try the following:
- download the Windows Installer Cleanup Utility
- run the download so that it is installed on your computer
- from Start | Programs, run Windows Install Cleanup
- when the utility starts, select Adobe Reader, then click Remove
Now you should be able to install Adobe Reader again.
Sorry, I have not noticed this sentence before replying. Try to run it anyway; hope you succeed.
Many thanks. That seems to have done the trick.
You may download Reader X exe from this ftp location.
ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.0.0/en_US/ (English language)
For any other language , go one level up and choose your language folder.