Until a week ago, I had been using RoboHelp HTML version X5
on Windows XP. Mostly I used it to generate .CHM files, but would
occasionally generate Word docs of the same material. I have Word
2003.
Last week I uninstalled RoboHelp X5 and installed RoboHelp 6,
all without difficulty, and have been using v6 to continue working
on this same RoboHelp project. In particular, I have added
conditional build tags to some of the TOC objects.
Now I am trying to generate another Word doc, based on a
particular conditional build tag. RoboHelp begins the generation
process, but at the step where it is "Updating files", I get an
error message from Windows that RoboHtml.exe has encountered a
problem and needs to close, do I want to send an error report to
Microsoft, etc. I click through to view the technical information,
but all I get is that RoboHtml.exe is the module that crashed.
Any advice on how to fix or work around this issue will be
appreciated!
- Laura