0 Replies Latest reply on Mar 26, 2011 12:12 PM by woodhillcrest

    Difficulty using Adobe Reader 10.01

    woodhillcrest

      I am running Adobe Reader 10.01 on a win 7 laptop.  32 bit OS with 4GB RAM.  Whenever I open a pdf, I get the message "the exception unknown software exception (0xc0000710) occurred in the application at location 0x77027e1d.  Click OK toterminate the program".

       

      Clicking OK is the only option and will open the pdf with a very strange font applied to the document.

       

      I have uninstalled and reinstalled but the problem persists.  This problem only started after I upgraded to 10.01 from 9.xxx. 

       

      Can anyone help?