2 Replies Latest reply on Mar 28, 2011 4:39 AM by Noel_Griffiths

    Creating "on-screen" help - Captivate v4

    Noel_Griffiths Level 1

      I need to create some short "self-help" pop-up videos for my company's website.

       

      You know the sort of thing, next to certain areas on the website there will be a question mark icon (?) and if the person clicks on this a short demo will be seen.

       

      The pop up help window should not cover the full screen, maybe just 1/4 size.

       

      My question is: What size should I record these self-help projects in Captivate v4 so they do in fact only take up about 1/4 of the website when viewed on line ?

       

      Any help/guidance will be much appreciated.

       

      Noel

        • 1. Re: Creating "on-screen" help - Captivate v4
          RodWard Adobe Community Professional & MVP

          To work this out you would need to know what the average resolution of your website's target audience is.

          And that is likely to be difficult to know unless you have access to web server stats that are tracking your audience.

           

          I would also recommend that you question this idea that the popup window has to be one quarter of the size.  Given that your average users web resolution is likely to be somewhere between 1600 to 1200 pixels wide nowadays, you would only be capturing at something like 300-400 pixels wide.  You cannot really show too much about using a software interface inside a 300 pixel wide screen.

           

          I'd be looking at more like 640x480 minimum.  800x600 sounds even better.

          1 person found this helpful
          • 2. Re: Creating "on-screen" help - Captivate v4
            Noel_Griffiths Level 1

            Thanks Rod,

             

            I will do some testing.

             

            Noel