We own 2 KOBOereaders and recently purchased the Holy Bible from Borders. It downloaded into 1st KOBO but when we used the Adobe Reader function to drag and download this purchased book into the 2nd KOBO it failed - Message was "H:\DigitalEditions\Holy_Bible_New_International_V.epub Event detail Error #2038. Called Borders and they determined that this was a problem that needed to be addressed by Adobe. Found that we are not able to get phone assistance - please advise as to how to get this download to work. Thank you
I don't believe that Adobe has any relationship with the KOBOereaders. You will need to get help from whomever makes the hardware.
Publications purchased from Borders (and others) would be expected to have Digital Rights Management (DRM) applied.
Borders (Kobo Reader) uses Adobe's Content Server for this.
So, what is needed is Adobe's Digital Editions which acts as a 'gateway' to assure the author/publisher property rights are maintained.
Aside for looking over what may be at any Kobo forums out there you might find useful information at the Digital Editions user-to-user forum over at:
Of particular use are posts by Jim Lester (an Adobe employee).